Monaco South Apartamentos

I have been living in this apartment complex for a little over a year, and unfortunately, my experience has been consistently disappointing. The management’s communication is extremely poor. After reporting a cockroach infestation over a week ago, I have still not been given a resolution to this problem.

Maintenance and upkeep are severely lacking. The hot water goes out frequently, and this has been a recurring issue for months. The pool was unusable all summer after it appeared someone... defecated in it in June. Despite complaints from residents, management refused to clean the pool for the rest of the season, leaving the water green and unsafe. The elevators are constantly broken, adding another layer of inconvenience to daily life.

Broken laundry machines are often left out of order for long periods, causing significant inconvenience. Trash around the property piles up regularly, making the grounds unpleasant and unsanitary.

Security is also a major concern. My car was stolen from the property last October, and the complex offered no support during the situation. In addition, I have seen two homeless individuals in the mailrooms, one of whom was using drugs. These incidents raise serious safety concerns that management has failed to address.

Given the ongoing issues with maintenance, security, and management’s lack of action even after repeated complaints, I cannot recommend this complex to anyone. I highly encourage people to look elsewhere for their new home, as this property does not meet basic standards for communication or upkeep. Lee mas

I have lived here for about a year and half. The building is more than 50 years old, and because maintenance was deferred over the course of many years, it is barely holding up.

They are regularly shutting the water off in the entire building in order to "resolve water main issues." It has been occurring the entire time I've lived here, and there is no sign these issues will be resolved any time soon.

I'm writing this review during the second major shut-off in the span of a week. The... management gives notice of the shut-offs less than an hour ahead of time in most cases, and the shut-offs have lasted for hours at a time. Do you want to live in an apartment where your water could shut off while you're in the middle of a shower with shampoo in your hair? Then come to Monaco South. Otherwise, steer clear.

The main courtyard has major drainage issues. Any time it rains or snows, the moisture is retained in the waterlogged soil. In some shady areas, the ground is wet year round. There is moss growing where grass should be.

The washers and dryers are frequently out of commission. The elevators are notoriously unreliable. One of the elevators in the building is just an exposed cab with no weatherproofing or shaft protecting it. How is that safe??!

The residents. People leave their trash outside their apartments in violation of management policy. Many residents fail to pick up their pets' excrement, leaving it to dry on the sidewalk or grass, and sometimes on the exterior walkways.

Lastly, the neighborhood. Yikes. The day I moved in, I found a bullet casing in the parking lot. Within a couple months, someone got shot in the alley north of the the building directly below my apartment. Within a year, there was a major drug bust one of the apartments. A few weeks ago, I was taking my dog on a walk and an unleashed pit bull attacked my dog.

I'm a poor student and Monaco South is right next to a bus stop, so that's why I live here. It's NOT IDEAL in many ways. I've lived in some real stinkers. This place is a nightmare. Lee mas

Dont live here. Everything is broken all the time. There is one elevator that is broken at least once a week. The water gets turned off once a week. You might get notified but probably not. Everyone in the office is rude and not helpful. Maintenance doesn't know how to properly fix anything. Homeless people like to hang out here. Cars get broken into, my mailbox got broken into. The package room is always broken so packages get stolen. Save your money. DO NOT live here.

I lived here for about three years. The office staff has a high turnover rate and it's obvious they're not trained; they rarely answer the phone during office hours and when you go in with a question they rarely if ever know how to actually answer. If you have to take paperwork in make sure to print out multiple copies because depending on who you talk to in the office they’ll either have no idea where your paperwork is or deny that the office received it in the first place. When doing the... routine smoke detector tests one of the office ladies practically begged me to leave a positive review. It takes maintenance days to call and get something scheduled and longer to actually get something fixed.

People treat the main hallway as a Goodwill and leave old furniture, clothes, and appliances for you to step over on your way out. There's trash everywhere and sometimes puke in the parking lot or in the elevator which takes days to get cleaned up if at all. There's a gym across the street, you should just go there if you want to work out because all the equipment the apartment provides is damaged, dirty, and falling apart since kids play in there all the time. I sent an email with pictures to the manager and was told it would be fixed, it wasn't. The laundry room is disgusting, the washers and dryers are so old and smell disgusting and at least a few of them are off at a time.

The walls are so thin, you can hear your neighbors talking on the other side of the wall and neighbors yelling at each other in units diagonal from you. Sketchy people hang out in their cars for hours in the parking lot obviously a drug dealer or looking to buy and cars get broken into monthly. Denver PD had to put up a sign on the side of the road saying "Reduce theft, lock your car" and that sure says a lot about this area. Lee mas

dirty, disgusting, smells rotten inside the apartments and out. no up keep what so ever. takes days to get something done by maintenance, weeks to get an answer on anything from the office. staff is horrible doesn’t care about anyone. pool is always closed. elevator is always broken and gets urinated in every other day. washing machines are always broken and laundry room is dirty. windows get broken all the time. trash everywhere. apartments haven’t been updated since the 70’s DO NOT LET THE... PICTURES FOOL YOU THEY ARE FAKE!!!! peeling floors, chipped paint, things are “fixed” with tape and glue. they constantly run the heat through the whole building during the winter to the point where it’s too hot and you need to run your “air conditioning” (just a small wall unit that only cools down one room) or keep all your windows open. children run loudly up and down the halls screaming at all hours of the day and night. dumpster never gets emptied is always over flowing. people leave their trash bags in the hallways because they are too lazy to take it to the dumpster. they charge you for everything like the community lights outside of the building, the heat that they force you to have that you don’t want. had to call the “security” line for homeless people sleeping right next to the door to the parking lot, damaged windows and doors, people screaming outside in the middle of the night. extremely high deposit that you will NEVER see again they make up fake reasons why you can’t get your deposit back. this place is only for extremely poor people who have absolutely NO other options you have to be desperate to live her and even then it still is not worth it!!! there’s a reason it’s one of the cheapest apartments in denver do not believe any of the fake advertising this dump is not a good deal. Lee mas