Villages at Gateway Apartamentos

Don’t be fooled the apartment does not look like that no dishwasher a lot o roaches ?? pool never clean leaks all the time not bitter I was blessed to buy our home warning others don’t rent here

I've lived here for a year. I've had my Hyundai Elantra stolen and I know of two others that got stolen from the same parking lot. I just recently had both my cars towed because expired permit for parking. 2 hours after expiration. No warning. No 24-hour notice. Just a $500 recovery fee. And a uber ride. While living here I've seen stolen cars parked in the area that don't get picked up for months cars with no wheels up on blocks for weeks. I'll struggled for more than 8 months to have my... bathroom fixed the ceiling leaks from the bathroom above which is disgusting. Appliances don't work well. They leave the air conditioner off until halfway through the summer. People drive like crazy in there and there's crashes and one of the crashes occurred right in front of my apartment involved high-speed motorist and three cars and a bicyclist and the speed limits 10 miles an hour. The ramshackle dysfunction of this place is amazing if I had it to do again I'd choose any other place.. if you're desperate and you have to live in this place it's not the worst of the worst but be ready for a rough ride. Lee mas

I would give this zero stars if I could. I have been homeless before and this is still the worst place I have ever lived. This place is terrible in every way possible. The day after we moved in someone set fire to pile of furniture in the giant roll-off dumpster in the parking lot. The first week there we placed an online order from Domino's across the street. The called us and verified what apartment complex we were in and proceeded to tell us that we would have to come pick it up as the don't... deliver to The Villages at Gateway because of the number of times their drivers had been robbed. The police pounded down our door three times in six months looking for different fugitives. One of the times they asked to search our apartment, guns drawn the entire time. They tore down all the balconies as they were deemed unsafe after a pregnant woman fell through one. They would enter the apartment with no notice regularly. They towed my car TWICE. The first time saying that I didn't have a parking permit which they had never said I needed and wasn't detailed in the lease. I missed work, got my car back, and paid for the permit. They said they were out of the stickers but assured me that the towing company had been notified that my car was approved to be there. The next morning my car was gone again. They never reimbursed me. Worst of all? Bedbugs. We noticed and reported the issue a few weeks after we moved in. It took them a month to do anything about it. They refused to treat the surrounding units so the bugs kept coming back. 4 treatments in six months. I'm immunocompromised and the bites made me so sick. The office staff were at best, apathetic and negligent. At worst they were agressive, hurling curse words and threatening to call the police.We had such a strong case against them that they let us out of our lease 6 months early and waived rent for the final month we were there. You would literally be better off living in your car. Lee mas

Everything about this place is awful. I understand that you're thinking that anyone leaving a negative review is probably bitter about something that won't apply to you. I assure you that my review is not hyperbole.
The exterior is filthy. There is trash everywhere all of the time. It blows around from over-filled dumpsters, along with furniture overflowing and strewn up in piles.
The water, heating, plumbing, and air are all always broken is some shape or form. Your maintenance requests will... be ignored.
There are ants, roaches, wasps, squirrels, raccoons, and stray animals everywhere.
You will be assaulted by noise every single day. Screaming, slamming doors, loud music from apartments and cars. Fireworks, parties, police, children, airplanes, traffic, sirens, gunshots, obnoxious loud inconsiderate people.
The office management is entirely uninterested in any of your problems. They will raise your rent if you renew. They raised everyone's rent during the pandemic.
You pay for parking, there will never be a space near your building, and there is no security or safety in the parking lot. No lights, no sort of security, and the gate is broken.
I don't know the condition of anyone else's apartment, but I know that mine was hastily painted instead of cleaned before I moved in. The paint is so thick and they painted the outlets - I can't use most of them. They painted the bathroom tub and sink and the paint peeled off after the first day of using them.

Seriously. Don't move here. Living here has been absolutely miserable. I cannot wait to leave next month. Lee mas

I moved here in 2019. The apartment had lots of hidden problems. I was only shown a model apartment before signing the lease. Had roaches almost immediately. The property manager refused to give me anything off my rent due to all the problems with the apartment. I will be moving out as soon as I can get out of my lease. Stay away from this place.