2/12/24
Verified Renter
In my opinion, maintenance is terrible, the apartment has several things wrong and they need to be improved but maintenance does not coordinate each area, for example I have 3 months without being able to open a door from the bedroom that connects to the balcony because the staff that repairs windows and doors that has gone are useless and inept, they even left a hole in a totally different door causing a bad appearance, I renewed the contract 4 months ago and they did not change or wash the... carpet even though I asked for it more than 4 times, each thing that needs to be repaired, I have put in the repair request more than twice or they do not do it. This is a total disappointment and if I am not going somewhere else it is because if I break the contract they charge me a penalty. This complex is disappointing
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Administrador de la propiedad en Alvista Trailside Apartments respondió a esta revisión
Hi - I'm so sorry to hear your experience didn't meet your expectations (or our standards), if there is anything that still needs repaired, please email us at alvistaamgr@greystar.com.