Gateway North Apartments

Our family lived at the Gateway North Apartment for a year. I did not have a very good experience living here. We lived on the first floor. The things that contributed to my review are poor A/C, smelly plumbing and inadequate parking.

We moved into our apartment in June and had several issues with the A/C freezing up. Also the air output is very poor. You could barely feel any airflow from the ceilings. The ventilation system they have in the apartments is not effective in keeping their... residents cool in the hot summer months.

The drains started to smell like dead rotting flesh a few days after move in. I thought it was was h2S gas and had the fire department check. They said there is no h2s, which is livable, but didn’t explain why there was a terrible rotten smell. The complex gave me drain cleaner but that was the end of help from them. There was no investigation into what the smell could be coming from. Honestly it could have been a multitude of things including the anode rod in the water tank. Which is a simple fix.

Also the guest parking situation is truly horrid. There are not enough guest parking spots like others have noted. While they do tell you about booting in the lease and tell you about fines… The amount of guest parking spaces available per apartment is unfair for residents and their guests. We rarely had visitors due to this Lee mas

Lived here over 9 months in 2021. Most other reviewers have already commented on parking. I rented a 2 bedroom apartment and paid extra for a garage, but was not allowed any other space. Guests had to park in guest parking on the other side of the complex. They did not like walking all the way across the complex at night. I don’t blame them.

This place will find any reason they can to fine you, whether justified or not. I was constantly fighting fines they imposed. From not having my dog... vaccinations up to date (even though I submitted updated paperwork weeks before his vaccinations expired) to being fined for late rent (I auto paid before the due date every month - the front office is too disorganized to know when payments are made). Do not expect to get your security deposit back, no matter how clean you leave the place. I was charged nearly $1,400 after I left because they said my dog urinated on the carpets. Absolutely not true. My dog never urinated on the carpets. I do not recommend this place. Lee mas

It's not excellent. If you rent here, hope you don't have friends or family that want to visit you. Because if they do, and the small handful of guest parking spots that are available are full, too bad. Their vehicles will be booted, cost them $140 to get the boot off.

The parking situation is non-ideal, but we were able to secure 2 parking passes by being able to afford the 2 bedroom apartments. We live on the very end with minimal parking avaliable, but I don't mind walking 5 minutes. There is a pantry and linen closet, deep closets, and really great storage spaces! We had to install our own shower curtain rod which was weird but easy to manage. The counter tops are cheap and were peeling upon moving in, but otherwise its a solid place. Great lighting! Deep... tubs. We got lucky and snagged a corner apartment with a spectacular view! There are so many places to walk and enjoy nature near. I was worried about being in such a busy area off the highway, but it is so calm around the complex. If we weren't moving across the country for work, we would gladly stay here! Lee mas

Do not move here! First off the ladies in the front office have done a terrible job running this complex. We’ve had multiple issues while living here that they either refused to address or took them weeks to look into. Our AC unit went down multiple times in back to back summers and it took them weeks to contact somebody to come look at it. Every other issue we’ve had the managers at the complex have been impossible to get in touch with. Most of the time they would never get back to you. Also... had an issue where maintenance came into our apartment without letting us know. Another issue is the parking. We received a $100 dollar ticket because there wasn’t enough parking available at the complex so we had to park elsewhere. When we contacted management they said there was nothing we could do except park 1/2 mile away at Home Depot. When we decided to leave we spent two full days cleaning the place and left it better than when we had moved in. We took a video of the entire place before we left to save ourselves in case they charged us. We also asked if we could attend the walk through and the refused to let us. We just got billed 2 months later and were charged 1,250 after they took the entire deposit. If anyone would like to see the video of how spotless the place looked let us know. Highly recommend looking elsewhere for living. Lee mas