Fox Hill Apartments

We are delighted to hear that you are enjoying the beautiful mountain views from your apartment! It's wonderful to know that the space and closet area are meeting your needs perfectly. We take pride in our friendly and accommodating staff, and we are... thrilled that Kayla was able to provide you with a positive and helpful experience. Thank you for sharing your feedback with us! Lee mas

Thank you for taking the time to share your feedback about your experience at Fox Hill. We are glad to hear that you find the space to be exactly what your family needs and at the right price. Our management team is committed to addressing concerns... quickly and efficiently to ensure that our residents have a positive experience living with us. We take pride in keeping our property looking great and appreciate you acknowledging our efforts. If there is anything else we can do to improve your experience, please do not hesitate to let us know. Lee mas

Thank you for taking the time to provide us with your feedback. We are sorry to hear that you are not satisfied with the changes in management and the policies that have been implemented.
Regarding your concerns about the use of patios and porches,... we would like to clarify that our policy is simply to ensure that these areas are kept free from any unnecessary clutter or storage. We encourage our residents to decorate and personalize their space to make it feel like home. However, for safety reasons, we do not allow the use of furniture or storage crates on the patio or porch. We apologize if this policy was not clearly communicated to you.
Regarding the installation of cameras, we have recently installed a camera facing the door of the laundry room for the card machine as a means to prevent potential fraud. We do not intend to invade anyone's privacy or make our residents feel uncomfortable. We appreciate your concerns and we want to assure you that our main objective is to ensure the comfortability and well-being of all our residents.
We understand that the changes in management may have caused some inconvenience, but we hope that you will reconsider your decision to move out. We value your residency and we are committed to addressing all your concerns. Please do not hesitate to reach out to us in the front office or email us directly at residentservicesa@monarchinvestment.com if you have any further questions or concerns. Lee mas

Thank you for taking the time to leave your review about your experience at Fox Hill! We are thrilled to hear that you found our community clean, quiet, and enjoyed our great dog park and sparkling pool. We are also glad to hear that our team members... , Flor and Lynne, were professional and great to work with. We strive to provide the best possible experience for all of our residents, and it is always gratifying to hear that our efforts are appreciated. We apologize for not having any units available during your visit, but we are happy to hear that you enjoyed your time on our property. We hope to have the opportunity to welcome you back soon, and we will do our best to ensure that you have a fantastic stay with us. Thank you again for sharing your positive experience with others. We appreciate your support and look forward to serving you in the future. Lee mas

Hello, we have received your previous feedback and regret that we were unable to come to a mutual resolution regarding your security deposit. We have spoken with the appropriate team and unfortunately, we are unable to adjust your move-out charges,... but you are welcome to come by the leasing office to get a copy of your move-out statement. We apologize for the frustration of the previous management company's lack of records and that we couldn't come to an agreed resolution with your charges, we do wish you the best with your future home. Lee mas