Palomino Park Resort Apartamentos

Pool still torn up, no pool for TWO summers now. Garbage still outside apartment doors, no enforcement by management. Now have rats. Signs still completely faded, people get lost in here. Landscaping looks the same--dead places, bare places, plastic showing from the rocks, dead bushes, weeds everywhere. I guess something new is that the clubhouse opened up again and now we can pay $500 to have a party on the weekend. And also new: our rent got raised $300/month. We're already looking at new... places since we figure owners will raise even more this summer. Have lived here a long time, very very sad how it has gone downhill. Lee mas

This place seemed like heaven when we toured. Got a decent price for the area. We were thrilled! But when we got to our actual apartment it was shockingly under-kept with broken door handles, multiple appliances not working, and tons of water damage. We were told it would be slightly dated at touring - meaning it’d be older paint and not as “sleek” appliances. But in reality, we didn’t have a fridge for almost two months! It’s now 11 months later and we’re so ready to be moving out. They told us... if we renewed it’d be a minimum of $300 increase. Now for the reason I decided to write a review: we ended up having to switch our renters insurance about a month in because ours caused an issue. Whatever. Now, 11 months in, we’re getting letters stating there’s a problem and fees with the renters insurance we have THROUGH Palomino. Has never been an issue until we gave them our notice and now we’re having to go through management to get this looked at again. We’re great renters, have never had any problems at previous rentals. Now I’m genuinely worried if they’re trying to cause an issue and post it to our rental history to give us problems at our next rental. Don’t be like us and ignore the reviews, or you’ll regret it like we do. :( Lee mas

This place started out really great, but as time has gone on it’s getting a tiny bit worse every month. Lots of the amenities are unavailable. The staff is always rotating and go back on their verbal word to the point I have had to ask for things in writing. We have had water damage in our apartment for over two months now and they continue to have people come “look at it” but nothing keeps happening. Now they just gave us the paperwork to renew, they want to raise our rent quite a bit, but... nothing is getting fixed in this place. Worried that the grass isn’t always greener on the other side if we decide to leave. Lee mas

The reviews from 2015 you see below tell what Palomino Park/ Blue Ridge USED to be--great, beautiful place. USED to be. Here's what it's like NOW: Garbage bags sitting at all the front doors because the "valet" trash pickup service you have to pay $30/month for gives you garbage cans that are too small to hold a standard kitchen bag. Mattresses and furniture are left at the dumpster areas, bags of garbage torn up on ground next to dumpsters. Parking costs $8/month for each car. No grass in a lot... of places, weeds in bushes, no new mulch or stones put out for years so you see plastic sticking up out of dirt everywhere. Lots of dog poop that's not picked up. Signs directing you to buildings are totally faded, haven't been repainted in years. New owners (Greystar) came in 2 years ago--raised rent by $300/mo, AND gutted Blue Ridge clubhouse so you couldn't use it for a year AND tore up Blue Ridge pool area (had been gorgeous) and left it torn up ALL last summer--and it's STILL torn up, bye bye pool for 2023. The renovated clubhouse is beautiful--but you can only use it during office hours--forget about having a game day party on Sundays or on Monday nights. We have a Hub for packages--but you can only get to it during office hours--so, forget about getting your packages after 6 pm or on Sundays. The apartments are being renovated to look trendy inside, but believe me you'll get leaky pipes and water heaters, water damage in walls, and air conditioning units that can't handle real Colo summers. Maintenance staff is great--it's not their fault. Other parts of Palomino Park are really nice, but it looks like Blue Ridge has become the "low rent" area here. Lee mas

The management team fails to communicate any of the ongoing construction projects. They don't followup on voice mail or electronic mail correspondence. They don't address any of your issues, rather offer up excuses to avoid accountability. The courtesy patrol never answers or follows up on concerns. Never have all of the amenities they sell you been available to us in nearly three years. Save your money and your sanity and don't fall for this "luxury" trap.