Vega Apartamentos

I was going to live here but decided against it last minute thankfully. I have been waiting to get my deposit back from these people since August 2023, they somehow cannot figure out how to mail a check to my current address. Do not move here if this is the kind of thing you want to avoid.

I've been living here for over a year now, and they've always had issues. But this, to me tops them all.

I've been telling this new management for a month's now that the mailboxes in my building are terrible. They're easy to open and anyone can get in them.

Two weeks ago, I had a package stolen from my "locked" mailbox. And today, I was told by USPS that I had a package delivered to by mailbox. When I went to check, not only was my package not in there, but the entire lock had been broken off... .

As far as I'm concerned, they should cover me and anyone else who lost mail because of this. They simply don't care. Lee mas

I moved in for the free month promo.

1) move in: apartment in poor shape. Wall damage/smell/unfinished painting. Dirty floor/walls/kitchen. I delayed moving while they hired a cleaner. The cleaner did not fix everything, but I couldn't delay any longer.
2) Original toilet was stained. I complained; they replaced it. That's fine, except they didn't finish the installation (tippy) until after I complained repeatedly (4+ weeks).
4) I got bitten and found bed bugs. I notified the Vega on a Friday... night, and they refused to take action until the next Friday (no apointment time "Just be ready between 10am and 6pm"). They have a guy that comes on Fridays; they deal with this a lot. For a followup treatment, the office twice said they scheduled it. After waiting all day, I finally found the pest control guy and he said the office didn't notify him. Vega does not deal with habitability issues promptly.
5) My AC is basically non-functional. I started complaining in late August/early September, and a maintenance worker confirmed in person that it needs service because it blows warm air. It is now Dec 1st, and I'm still waiting, despite making phone calls and visiting the office multiple times. Note: lots of days of hot days (80+, 90+) since the original work request, so they can't just say it doesn't matter because it is now winter. Vega does not deal with habitability issues promptly.
6) My heat never turned on. I reported this 12 days ago. They gave me a space heater. I started going to the office to complain. Tuesday: they said they texted the maintenance guy and that he was on his way (he didn't come). Wednesday: they said the guy just fixed it while I was out. However, they were either confused or lying. I called the emergency maintenance number a couple hours later (because the heat was NOT fixed), and the maintenance guy said he had no idea why the office would say he came and fixed it, because it's not true. I made an 11am appointment with him for Thursday, and it's now 12:30 and he's a no show. Vega does not deal with habitability issues promptly.
7) The onsite laundry is unusable because you can't reload your card; the machine was broken into and Vega won't fix it. Also, the washing machines would flood and made your clothes stink.
8) The externals of the property are poorly maintained.
9) homeless people in the complex/ shopping carts left around.
10) Vandalism: I saw a car covered in paint the same night I found my windshield broken. Lee mas

These pictures are so made up. This place is infested with bedbugs. There’s a reason why people trash all there furniture before they leave. And sadly, not trashed in the trash bins, but all over the parking lot. PLEASE FO NOT RENT FROM THIS BUG, METH infested PLACE!!!

We cried every night. Our apartment was roach infested, we had to stop keeping food of any kind in the apartment. The building managers didn't do much we kept hearing " we are aware and working to correct the issue". Professionals would come to spray, nothing . All our neighbors on multiple floors also complained and they apartment eventually allowed some of them to move to different buildings. Someone would Pee by the elevator every morning, when we complained we were told someone would be by... to clean it up and no one ever did. Cops there almost every night sirens and screaming. We had to threaten legal action to be let out of our lease. Lee mas