6/3/24
Things You should know before moving here
Ive been here for about 2 years. When I first moved in, I'd say it was great. However, things have changed & I no longer enjoy living here.
pros:
the layout is nice. theres a dishwasher, big closets, a tub, some of these things are rare in complexes, so this is nice.
the cons:
literally everything else. i dont even know where to start.
First, there is an unknown sinkhole that has been here since summer. it sat for many months, with no one working on it. But now, in the dead of winter they... start construction. this is a big problem because the noise from the machines is pretty constant & DAILY, starting at like 7 am. it makes it incredibly irritating & honestly at times impossible to work from home. I called to inquire about when i could expect it to finish, & staff told me "i dont know what you expect me to do about it. theres at least 6 more months of renovations" this is really a huge hinderance b/c complete apartments are blocked off & they moved the garbages to be directly in front of one person's apartment. Managment DOES NOT CARE about how annoying this is for a tenant. They also re painted all of the railings before dealing w/ the sinkhole issue, when no one cares about paint chips on the railings, i would actually rather not be woken up at 7 am sharp every morning by constant loud beeping.
dont expect to get packages delivered here unless you can ensure they will be put in the amazon hub. people are not friendly here & theres a lot of crime here. I was personally a victim of package theft & also the KIA boys breaking into my vehicle here.
the pool was closed more than it was open this summer. this is not an exaggeration. the reason they gave is bc they "didn't have anyone to staff it" but when there is "staff" there it's just one of the neighbors (a tenant that lives here) & i can assure you she is not a lifegaurd or trained in any way. she literally would just sit at a table & make you check in, thats it. but thats their reason for why they refuse to open the pool.
speaking of ammenities, the laundry machines here don't work--the dryers never completely dry my clothes even after running 3+ times, just a waste of money. i contacted staff here & they told me *I* have to contact the laundry company in order for it to be fixed.
Melissa is a wonderful staff member with great customer service, but i cant say the same for any other staff. They are all incredibly rude.
it is not worth the high cost!
overall, I DO NOT recommend.
Reseña de Apartments.com
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Administrador de la propiedad en Huntington Woods respondió a esta revisión
Thank you for taking the time to share your feedback. Your concerns are important to us, and we want to address them as swiftly as possible. Regarding the ongoing construction related to the sinkhole, we understand the inconvenience it has caused,... and we're actively working to minimize disruptions to our residents. We will do our best to provide updates on the progress and any changes in the timeline. We take security and safety very seriously, and we're continuously implementing measures to enhance the security of our community. We encourage residents to report any incidents promptly so that we can take appropriate action. Providing exceptional customer service is a top priority for us, we value your feedback and would like the opportunity to discuss your concerns further. Please feel free to reach out to our management team directly at 860-585-9300. Thank you again for bringing these matters to our attention. We are committed to improving the living experience for all our residents and appreciate your patience.
