Broadmoor Apartamentos

I would not recommend living here due to poor management and numerous ongoing issues that make it feel unlivable. Maintenance requests are routinely ignored unless you call multiple times. For example, my neighbor's shower leaked into my shower for months before it was finally addressed after countless follow-ups. The kitchen light had a wiring issue when we moved in, and it took months to get it fixed.

Additionally, we often had to have a family member stay at our apartment just to let workers... in because management would never respond to requests for assistance, especially since we have a dog. This happened on multiple occasions.

The property is also not safe. There have been several incidents of license plates being stolen, cars broken into, and motorcycles stolen. The building only has one trash bin, which is inconveniently located and causes residents to leave their trash in common areas. There’s no cleaning crew to maintain the property, and common areas are often dirty and poorly kept.

Pet owners are also a problem here — there are frequent instances of pets peeing in the elevators, and management has done nothing to address this issue. Installing cameras in the elevators would be a good step to ensure the safety of residents and hold pet owners accountable.

Noise complaints about one particular neighbor have been ongoing, with the police being called multiple times for unsafe behavior, yet management continues to do nothing about it. On top of that, there’s an ongoing rodent and insect problem that management refuses to address urgently, despite multiple complaints.

I don't feel safe in my own home, and it's clear that management doesn’t care about resident concerns. It’s no surprise none of them actually live here. Save yourself the trouble and find somewhere else to live.

Unlivable. Lee mas

The garbage is always full. The hallways stink, they steal your packages. Maintenance takes forever and a managers do not fall behind. I've contacted them over email for 6 months and nobody still doesn't come. They switch managers all the time. They gym is with broken equipment... They raise prices but don't do any improvements.

1. Service is slow and poor
2. Robbery
3. Even you online shopping packages get robbed and nobody helps you
4. CCTV works but nobody is responsible for your loss
5. Manager is very rude and never give solutions??

They refuse to answer emails or maintenance requests. If something goes wrong just bet on them not fixing it!! Or even responding to an email!

I wish I could give them zero stars. I'll post my experience below but the takeaway message is that you should NOT LIVE HERE.
I lived here from 2014-2023. In those 9 years, the property changed hands multiple times and the state of the complex has deteriorated. Yet the rent price kept increasing. Here is an overall summary:
Don't expect your security deposit back; expect the fire alarm to go off weekly (especially on Sunday nights); the complex inside and out is gross and people leave their... garbage everywhere; we never saw cockroaches but our neighbors left roach killer on our other's neighbor's doorstep because they had an untreated roach problem; expect the complex to continue to send you bills MONTHS after moving out; expect the police, fire department, AND the FBI (yes this actually happened) to show up constantly; Don't pay for an extra parking space because the property owner took away the ability to have people towed out of your spaces; be prepared for significant water damage (there was not one section of our apartment that didn't have some sort of water damage due to leaking from the ceiling or upstairs neighbors literally flooding the place; be prepared for the occasional fire (literally there was 1 fire directly below our apartment - the fire department had to use a battering ram to break down the door - the door still looks busted to this day); Don't hold your breath for the maintenance crew to respond to your request; there are literally no options for cable and internet besides Comcast/Xfinity and they suck (I have Frontier now and I'm much happier!); The pool is gross (literally it was green one day when they were open. GREEN); they charge you $50 for upkeep of the fitness center and yet most of the machines are broken and there's not a great selection, also the door to the fitness center was broken and unlocked for a year before they finally "fixed" it; expect people to smoke cigarettes in the lobby and stairwells; don't have any packages mailed here because they will be stolen! Expect to not have A/C until the middle of June and they also delay turning on the heat. For most of 2022, we didn't have any heat or hot water. I reached the character limit. Lee mas