Hartford 21 Apartamentos

Where to begin… Car has been broken into in the parking garage twice. Told front desk woman who works nights and she brushed it off. 2 of the elevators do not work. Plates do not read so you have to buzz in and out every time you need to enter or exit garage. Building has a MAJOR odor and fly problem. Good luck enjoying your workout in the gym. Dog park is essentially unusuable.

This building has several security and maintenance issues. The parking lot is not secure, the building security is nonexistent. Additionally, there are frequent elevator issues, intermittently out of order. Easy intruder walk-ins, and car break-ins. Many apartments with more than 5 students: subleasing it further on temporary basis(even 15days as per Facebook posts) making it unsafe for residents. Cleanliness has definitely taken a hit. This building is a very bad choice for families and... individuals. Lee mas

Do you like the smell of marijuana penetrating your unit? Crowding into elevators like helpless sheep because 2/3 are shut down? Your confidential info being mismanaged? Then this place is perfect for you.

Residents who lack consideration and manners are part of the problem. They’ve triggered fire alarms, don’t return carts, and don’t clean up after their pets. You’ll also have to fight over parking spots with the public who somehow got in.

The doors should be (but aren’t) locked 24/7 due to... this being an urban location. Food deliveries have been stolen and staff is too incompetent to deal with the homeless who’ve walked (or been let) in.

The occasional free pizza and holiday party don’t make up for all the issues you’ll experience. Dear management, either address the problems or reduce everyone’s rent to what it’s actually worth. Lee mas

I moved to Hartford in October of 2021. I have lived at the property for ~12 months and I have nothing but good things to say:
(1)The staff - amazing people. The front desk staff is awesome and they all have unique personalities. I love my daily interactions with them. The maintenance crew is also great; they work fast and help with any issue you may have.
(2) Leasing office - they try their best to work with you and are always attentive to your situation. They want you to have a great... experience while living at H21.
(3)Location - Hartford is on the rise. You are literally located in the center of it all. The food spots are great and there's typically always some activity going on in the area. Lee mas

Just departed Hartford (business transfer) after a brief 14 month stay at H21. Excellent city living. Complex was convenient to downtown for dining/movies/other activities (including Wolfpak hockey & Yard-goat baseball!). Parking was plentiful and convenient. Staff was courteous and customer focused. Apartment was safe (I traveled for work frequently), especially with 24-hr concierge.

Matthew and his staff have hit a home run. I used H21 as my “standard” when searching for next... apartment at new job location. Well done! Lee mas