The Mark | Fairfield County Apartamentos

The Mark is a great apartment complex in a great location in Shelton, CT. Situated across Bridgeport Avenue from the Plaza Diner, it offers a pool, cinema room, game room with billiards, gym with cardio center, as well as many other amenities.
The complex is great for dogs, with a dog park behind one of the buildings and the Pet of the Month prominently displayed in the leasing office. The location is also less than 5 minutes from the Shelton Dog Park and hiking trails.
Jen, Val and Adriana... in the leasing office are incredibly friendly and helpful. Victor and his maintenance team are also top notch, very attentive and thorough in fixing the few minor maintenance issues I've encountered in over a year of living here.
The Mark's response to the pandemic this year has been exceptional. They organized several socially-distanced community events like the recent pumpkin carving contest and were able to re-open many of the amenities but only after careful consideration for the safety and health of the residents. Lee mas

My husband and I moved up to The Mark a year ago to be closer to family. I researched and researched and looked at many apartments. The minute we pulled into The Mark we knew we were “home” and still feel that way a year later. Each and every staff member is warm, friendly and always helpful with any concern that is brought to them. The office staff ( Jen, Jeff, Valerie and Amy ) work so well with the maintenance staff ( Victor, Rodger and Lloyd ) to accommodated everyone’s needs as well as the... wonderful celebrations that they host.
We are looking to many years at The Mark. Lee mas

Mishandling of lease documents (shared confidential information) and continued billing errors. Staff is unprofessional with their communications, takes forever to make repairs, and only cares about your rent payments. There is a reason for all the staff turnover since I signed the lease, they are clearly struggling to find competent people to run the place. Will not be renewing. Good luck to anyone who chooses to do so - recommend you consider our experiences before you sign there. There... are better options. Lee mas

I have never come across a more incompetent administrative staff. I've had numerous issues over the last year of living here. They tried to charge me extra money in violation of my signed lease. When I disputed the charges, I had to send multiple emails and it took them over a week to respond. When they did, they were very rude and didn't seem to understand why I was upset about being charged extra. I've had another issue too regarding misfiled paperwork. It also took them almost a year to... replace a cracked window in my bedroom. While this place looks nice at first glance, living here is not worth the stress of dealing with staff incompetence. Lee mas

My wife and kids have been here for 5 months now and we absolutely love everything about this place!! Pet friendly as we have a dog, quiet, with the amenities that you dream of!! The staff (Elise,Valerie,Janel, and Victor) are amazing!! Always there to assist with any questions or concerns. It’s hard to find good staff in this type of business where they treat you like family, and the mark nailed it!! Keep up the awesome job