The Parc at Glenbrook Apartamentos

Let's see...where to begin.
1. Rodents - YES - they are here....mice - rats - in apartments and outside of the building
2. Broken garage doors - it's been months - company just doesn't care to spend the money to fix them. Zero security.
3. Drug deals in the parking lot and graffiti - I have seen deals go down with my own eyes.
4. Garbage and dog poop everywhere.
5. Unresponsive management - they are NEVER there.
6. Heat & A/C breaks all the time - you can go weeks w/o it before the... management will attempt to fix it.
7. Rowdy parties by the pool with people that are not residents - it gets SO LOUD in the apartments.
YOU HAVE OPTIONS - don't let the lower rent and smiles in the office fool you (if you can find the management). They will take your money and you will never see or hear from them again.
Good luck. Shame on you Cue Residential. What a dump. I cannot wait to move. Lee mas

Unfortunately this property it’s not the same anymore to start off management is rude there’s nobody in the office hard to communicate but they’re quick to email you whenever it’s for their benefit I have been telling them that the entire winter there were no heating. I keep having the same water issue they fixed it about three times now and needs to be fix again my toilet barely works it’s always running water.
The lease says one price for the rent but every month it has a different price it... really makes no sense unfortunately I’m not happy here anymore and I’m moving For the price is really not worth any more Lee mas

The Parc At Glenbrook has been in a downward spiral for the last 6 months. Major concerns I’ve had are as follows:

Broken Parking Garage: While this is now fixed, the garage door was broken and left open for over a week. This caused multiple break-ins to cars in the P1 garage, including mine. There was no communication to residents following these incidents regarding these break-in’s to ensure residents were made aware and able to take appropriate action.

Broken Intercom: This community... feature has been broken for upwards of 3 months now. This has prevented residents from allowing their guests to enter the building. This has also pushed residents to prop doors open with rocks and umbrella holders found in the courtyard to ultimately allow their guests to come in. This leaves doors to the building open overnight and during the day. There has been absolutely no communication from the leasing office on the status of this repair and if/when it will be fixed.

Service requests will be marked as complete but no attempts to resolve any issues will be made. The leasing office is very dismissive and talking to anyone in person is nearly impossible. That with a complete disregard to answer any emails in acceptable. Because of this and other concerns I am terminating my lease early due to the lack of the Parc at Glenbrook to maintain an adequate amount of safety within the building.

If you are considering the Parc At Glenbrook as your next home, please look elsewhere. The last 6 months here have been beyond frustrating and stressful and I wouldn’t recommend this complex to anyone. Lee mas

The property does not respond to requests to view their apartments.