The Village at Wethersfield Apartamentos

They make the tenant split the water bill since they do not have separate meters. (Which last I knew was not even legal in the state of Connecticut.) The water bill is OUTRAGEOUSLY high and there is a $5 monthly bill proceeding fee on top of it just for getting a bill . You’ll also never see the actual water bill they get from the town and only get to see the “equal split” that you owe. (Definitely not legal or allowed in CT) I pay 2-3x more for water utilities each month for my 1 bedroom than... most people I know pay for 3 bedroom houses here in CT. My neighbor has three people living in a 1 bedroom who waste water all day meanwhile, I take maybe one 5 minute shower a day and I live alone. Can you tell me how this is fair at all? Stay away from the property until they learn to manage some of these utilities and fees instead of trying to pass them down to the tenant who’s already overpaying for rent.
1 Lee mas

There have been more than 5+ car break-ins since I moved in over a year ago & the company will do NOTHING to help you out. They just want your money & do not care about you or your safety,

I stayed at Village at Wethersfield for 1 year. Just a little insight into the lease: if you are leasing an apartment for 12 months, be prepared to pay for 13 months because when you vacate the apartment, they will overcharge for routine repairs and wear-and-tear, which other management companies wouldn't. Moreover, they have a pattern of doing this. I know quite a few friends who had similar experiences with them. Then I read the reviews online. It is their common practice to charge a hefty... amount as 'miscellaneous charges,' which essentially amounts to an additional month's rent. Therefore, if you are leasing with them, be prepared to pay an additional month’s rent! Perhaps the worst aspect is that if you call them to discuss it, they are insulting and may snap. Lee mas

Staff is not very friendly and accommodating. I would not recommend attempting to rent here, despite the beauty of the community.

I relocated from another state to CT last week. 2 days before our scheduled move-in, we got a call from the apartment manager stating the room wouldn’t be ready for us to move in. After we expressed our displeasure, she called us back to say we can move in. On the day of the move in, we asked a friend to get our keys for us. The office is closed when he gets there so I called the manager and left a voicemail. She calls me back and tells me we haven’t paid our move-in balance so she can’t give... out the keys. Meanwhile she had acknowledged receipt of our check 2 weeks earlier via email so I tell her I’ll get back to her and go check the date we received the email from her. I called her back and told her the date she sent the email and then she goes on to ask if she’s the one who sent the email. Anyway, finally she goes to her office and realizes she got the check. Obviously she wasn’t ready for us that day. After a long journey, we finally get to our apartment only to find that the place has not been cleaned! Imagine my horror when I open the dishwasher and the machine washer. Mold and mildew everywhere. The windows have dead flies laying in the sill, there’s bad stench from the fridge, dirty patio screen, old rusty door knobs, rusted bath tub drains. We call her for someone to clean and she cleans only the dishwasher, and just wipes down the window glass and laundry washer saying she can’t do the rest and that maintenance would have to come to see the other stuff. I sent an email to the manager on Tuesday, and I’m yet to hear back from her. You would think in this era of COVID-19, cleaning the apartments would be a priority! Old appliances and dirty cabinets. Don’t be fooled by the outside; the outside looks lovely but the inside is horrible. And the stench right outside my apartment is unbelievable. Seems the dogs pooped and urinated on the carpets. You better see the apartment you are moving in before you move in. Lee mas