Willington Oaks Apartments

Uprealty is the new management company who try their best to shield the new owners from the high number of complaints this property incurs. Work orders go months without being answered. Landscapers do bare minimum. Trash lies around the entire property goes unnoticed. They do not provide a practical way to recycle. No one is ever in the office or answers the phone. New "renovations" consist of a horrible tile and paint job by unskilled workers. Does not justify their $700 increase in rent. I... would never rent from an uprealty managed property again. Lee mas

DO NOT I REPEAT DO NOT MOVE HERE. They do not respect their tenants AT ALL. I moved in at the beginning of may this year. They sent me a video of a perfectly refurbished apartment that would be like the one I would be moving into. The apartment wasn't newly renovated like the one I was shown. New floors, yes but that is it. Horrible paint job around the apartment, tile in kitchen not finished, freezer door handle broken off, cracked bathroom sink, heat constantly on and then some. I needed to... move somewhere asap and signed the lease before I moved in. Yes that is on me but I had no where else to go. None of these fixes have been made yet by the way. It is October. In August the upstairs neighbor had a massive leak in their bathroom. Took three weeks before they fixed it. Guess who still has damage in their ceiling? You guessed it! Me. On the bright side I got a new storm door that I didn't need! I have 2 decent sized dogs and they gave me a storm door that has the mesh on the bottom of the door....So smart. But I digress. There is also only 1 washer and 1 dryer in my building ( there is one other set that has been down there for months not hooked up yet) that is 2 dollars to wash and 2 to dry. This building has 16 units..... What the last straw for me was going outside to find my vehicle missing. There was no parking so I parked my truck off to the side in a dirt/mossy spot between two large trees out of the way. I don't exactly have a small vehicle either. I work third shift, I was tired and I wanted to get some sleep and there are vehicles parked on the grass all the time anyways. So because they implemented a new rule over the weekend (without telling ANY of the residents I might add) I woke up to find my vehicle missing and some signs posted at the entrance of the facility saying no trespassing. Well I live here and my vehicle is registered here so then maybe it was stolen? It was stolen. The property manager had it towed 30 miles away to a place in East Hartford. I fount this out from the police by the way. I have yet to hear from the property manager. He wont return my calls or texts. So to get my vehicle back, you have to pay for mileage too. This rule that was implemented is new by the way. Keep in mind there is also no stickers for vehicles or assigned parking. There was no email. There was no text. There was no communication with the tenants here at all. They don't care about you. They only care about money.
I implore you, do not move here. Lee mas

I have lived here for 5 months and they have yet to do any needed repairs to my apartment. The heat is on constantly making me having to run the air conditioning constantly. It's a grand a month for a small one bedroom apartment. I have a cranked sink that was like that when I moved in that they havent fixed. They have yet to give me a new handle for my freezer door because it didnt have one when I moved in. The property manager said he would buy me an updated thermostat for the heater but that... hasn't happened. There was a massive leak in me ceiling from my upstairs neighbor and they fixed the leak but not the damage done to my apartment. It took over a month to remove a large, and growing, hornet's nest right next to a sidewalk that people walk on. They then implemented a new parking rule and DID NOT tell ANY of the residences about the new parking rule, thus causing people's vehicles to be towed to a place 30 miles away (oh you pay by the mile as well to get your vehicle back). Lee mas

Amazing place to stay at for its price that’s why they receive an extra 1 star. I lived here for a year, 2018-2019. But me & my boyfriend NEVER received our deposit money back!!! My boyfriend would try to contact them, but they would say “we are working on it” for how long? A year long?

The unit that I moved in have a lot of issues, called the day before I move in to requests them to fix but no one did. Call the management for many times during office hour for fixing the problem in the unit but no one ever answered. And finally I was told that someone will come to fix the problem but it is a lie again, no one ever come to fix. Also, upstair neighbor have terrible creaky floor and it woke me up in the morning with loud creaky creaky sound, feels like the floor is cracking