Artline Apartments

Love living in Artline. The new management is amazing- very personable, responsive, reasonable increases, etc. As long as the current management stays, I'll be here until I decide to buy a home.

The apartments are spacious, for SW, with great views and appliances.

I could go into so much more detail but I wanted this review to be short enough that it was easily read/digested.

Management thinks that changing the name to Artline apartments they will evade the scores of negative reviews it’s accrued over the years. Google 301M apartments to get the true lay of the land.

Both the leasing and maintenance teams are a special breed of lackadaisical incompetence, making for a tornado of absolute do-nothingness

Roaches roaches roaches everywhere: in your bed,... hallway, stairwell, elevators. Embarrassed, I stopped inviting guests over, induced anxiety while sleeping. They’ve had to bomb entire floors & tent apartments, to no avail, the problem is too far gone— they keep coming back.

Resident died & their body was left so long in the apartment it decomposed, despite constant foul odor & rampant maggot-fly complaints by residents. Hazmat team had to come and clean.

My rent increased 28%. Don’t be fooled by the rent specials. Despite having a minuscule fraction of amenities (ie. no pool) they think the rent should be equal to the newer surrounding luxury buildings.

Frequent mishandling/missing delivery packages. Concierge will eat your food delivery if you don’t pick it up quickly

Constant sewage backup causing flooding/damage/odor. I wish I could add the dozens of pics to show the damage, had to use renters insurance to recoup.

Constantly gunfire from the adjacent housing development, especially beware if your apartment is on the side that faces it. Lee mas

I have been living here for over 3 years and my experience has been nothing short of outstanding. Outstanding in management, customer service, concierge and maintenance personnel. When there are issues that need to be tended to, they are handled with swiftness - you are not lingering waiting for someone to come.

Using the schedule a tour option on their website, I requested a day and time for a virtual tour. Immediately I received a confirmation for the virtual tour and a link to join. Day of the tour, I use the link and type the provided password, 20 minutes passed of the 30 minute tour and no one from the apartment complex joined the link. After 7 minutes I called both the number provided in the email and the number on google after 2 rings a generic message announced the party I was trying to reach... was unavailable. I understand that things pop up last minute, but to not send any response to reschedule or apologize for a mixup really shows the kind of customer service they provide. Lee mas

Apparently if you book a tour online there is an unwritten expectation that YOU have to call THEM to confirm your own tour? And if you show up, you'll get rudely turned away. What a great management practice. STAY AWAY.