31/5/24
Missteps from Management
When my wife and I first moved into Coda on Half, we were thrilled. The new surroundings and modern amenities, like keyless entry via smartphone, felt futuristic. Despite the property's modest size and the absence of a pool—a sacrifice for affordability—we were excited by the community events and friendly staff.
Our enthusiasm faded with the departure of a beloved employee, whose friendliness endeared her to us and our dog. Her sudden dismissal, contrasted with the continued employment of a... consistently tardy, unprofessional, and often drunk counterpart, hinted at management issues.
Limiting building access for security reasons added to our frustration. A once convenient entrance became an inconvenience, worsened by the property's dual function as a hotel. Transient guests monopolized public spaces and disrupted the residential ambiance.
Maintenance issues further eroded our confidence. Despite numerous attempts to fix recurring thermostat malfunctions, only one employee managed to resolve the issue, only to be dismissed without justification.
Communication breakdowns and dubious billing practices added to our disillusionment. A botched explanation regarding electricity charges left residents with unanswered questions. Even attempts to address employee misconduct fell on deaf ears, evidenced by the prolonged tenure of the unprofessional front desk attendant.
As rent renewal approached, the final straw emerged: an exorbitant increase coupled with diminishing amenities and deteriorating service quality. While others negotiated favorable terms, our attempts for fair treatment were ignored, prompting us to seek housing elsewhere.
Our decision to leave Coda on Half was a testament to its decline from a promising prospect to a cautionary tale of mismanagement and neglect. Temporary relief from staff changes failed to mask the underlying issues. From inflated rents to pay-per-use amenities, the once-appealing residence devolved into a shell of its former self.
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