NOVEL South Capitol Apartamentos

I’ve lived here for a full year now and am still getting lots of sensitive mail from previous tenants (bank statements, tax forms, insurance documents, etc) and have asked several times if someone could reach out to these previous tenants just to notify them of all of the important mail that has been delivered here. I’ve written “return to sender; not at this address” on at least a hundred pieces of mail and put them back in the mail slot but i still keep getting tons of mail for them every... time I check my mailbox. No one in the leasing office has been able to explain to me why they are unwilling to attempt to contact the previous tenants. If I were those previous tenants, I would want to know and would appreciate some kind of outreach or message about it. It doesn’t convey much care for the people who live here if no one is willing to make any effort to address something like that. It’s not that difficult to write an email or make a phone call. Lee mas

The people who help keep the building up and running are fantastic and are always willing to help!! The amenities are also great and always clean and up to date.

I have loved living at Novel! The amenities are taken care of very well, the maintenance response time is quick, and the front desk and leasing office are all very helpful.

I recommend this building to everyone of my friends who talk about moving. Best management of anywhere I’ve ever lived. The 24/7 market is HUGE deal for us too!

Management is very helpful. Anytime I’ve had any problems, they’ve been quick to respond and solve my apartment issues. They have 24 hour concierge which makes me feel safe and comfortable. I also appreciate that the elevators are always working, as I know this has been an issue in other buildings.