Quebec House

The sauna and spa don’t work and have not in the 2 years living here. Gym currently closed due to months long rat infestation which has spread throughout the building walls. Mean management - maintenance requests take forever. Always some type of construction. Usually because there’s a huge underlying issue - right now it’s the roof and a few months ago the entire front parking lot and garage had to be redone which took almost a year.

There are rats in the ceilings, walls, and trash chutes. You can hear them at all hours of the day. The amenities that they are advertising DO NOT WORK. And despite this, management is still raising rent prices every year. Do yourself a favor and stay away.

Make sure you ask to visit the ground floor on your tour!! Not to miss! Smells horrendous and you may see a rat friend. And the sauna doesn’t work and hasn’t for over 3 years.

Management doesn’t care about their tenants. DOB has already fined them for the rat issue so it’s a huge issue and yet management just shrugs it off. Honestly I’d consider north building and consider other options before moving here. The only pros are the tenants. They love the community and area being near rock creek and... metro. But we’re all sick of being treated this way. Look elsewhere. Lee mas

Great location! Units are spacious but can be a bit old. Management changed a couple years ago and my experience has been getting worse ever since. Management only cares about collecting rent on time and is focused on renovating older apartments so they can charge higher rent post-renovation. Maintenance tickets are not addressed in a timely manner; you’ll need to follow up multiple times to get them resolved. Management is not transparent with communications. There was a series of car break-ins... on property earlier this year and management did not notify residents after the first incident. They waited until several incidents later before sending out an email to all residents. I actually learned about the car break-ins through the resident listserv before hearing any news from management. Residents asked for cameras to be installed but these requests were ignored. Many residents report problems with pests and humidity control. The latest problem is that management is closing half a parking lot for construction but refuses to provide us details regarding construction duration. I used to really like living here but that’s sadly not the case anymore. Lee mas

Location is great, and the apartments are nice for the price. Management has taken a nosedive since new management company has taken over. Maintenance takes days instead of hours and some of the people in the office forget that the tenants are their customers. Front desk is very good as another reviewer said!