Quebec House

Great location! Units are spacious but can be a bit old. Management changed a couple years ago and my experience has been getting worse ever since. Management only cares about collecting rent on time and is focused on renovating older apartments so they can charge higher rent post-renovation. Maintenance tickets are not addressed in a timely manner; you’ll need to follow up multiple times to get them resolved. Management is not transparent with communications. There was a series of car break-ins... on property earlier this year and management did not notify residents after the first incident. They waited until several incidents later before sending out an email to all residents. I actually learned about the car break-ins through the resident listserv before hearing any news from management. Residents asked for cameras to be installed but these requests were ignored. Many residents report problems with pests and humidity control. The latest problem is that management is closing half a parking lot for construction but refuses to provide us details regarding construction duration. I used to really like living here but that’s sadly not the case anymore. Lee mas

Location is great, and the apartments are nice for the price. Management has taken a nosedive since new management company has taken over. Maintenance takes days instead of hours and some of the people in the office forget that the tenants are their customers. Front desk is very good as another reviewer said!

I am a long-term resident and I’m only giving this poor rating because of the relatively recent change in management. The front desk staff is stellar, and they clearly care about residents.

I wish I could say the same for management, which changed during the pandemic. They really only care about clearing a rent check, and not about the safety of tenants or the quality of their maintenance. It took over two months from the time I submitted a maintenance request for a dark spot on my ceiling to... be assessed. It ended up being mildew, which is easy to get in a humid environment, but -two months really?

Management has poor communication at best, negligent at worst. They have refused to address tenant concerns about safety, and will not send out a message about recent car break-ins on the property. Are the break-ins their fault? No, of course not. However, instead of alerting residents that this is happening and to take precautions, they ignore it, and pretend that nothing happened.

It really is a shame because this is a nice area, close to the park, but many long-term residents are frustrated by managements poor handling of recent incidents, and many are looking to move out. I’m sure someone from the property management team will respond disappointment that this has been asked my experience, but they could fix these issues very easily if they chose to - but the clearly won’t! I won’t even get into the illegal marijuana dispensary that was operating out of an apartment that management effectively ignored for MONTHS! Lee mas

This property has great proximity to both Rock Creek Park and shops/restaurants/metro. You get the best of both worlds! The building and grounds are well-maintained and I've always had fast, friendly service if I needed to call maintenance. My interactions with the leasing and front desk staff have all been positive. I would highly recommend!

Quebec House is a great first apartment if you are new to DC. I lived there for 3 years in a studio in the North building (and during the pandemic) and overall I had a very positive experience. The building is well managed and clean, staff is very friendly, and the apartment itself was a good size considering it's a studio. Repair requests were always addressed in a timely manner, and I found the COVID protocols were safe and prudent (e.g., regular cleaning and mandated masks) without being... heavy-handed and too strict (e.g., forbidding visitors). There is plenty of on-street parking because the road in front of the building dead ends to Rock Creek Park, plus Quebec House has a parking lot you can use for free. Also, I found move-out to be very easy and hassle-free. If you stay longer than a year, your lease becomes month-to-month, and all you need to do is notify the leasing office you are leaving 30 days before your move-out date, which can be any time (it doesn't have to be at the end of the month). I appreciated that flexibility. Regarding the amenities, Quebec House has a dog park that is very popular and well used, nice rooftops, and during the pandemic they put lots of benches in the front lawns so people could get outside. Pre-pandemic they would also have little parties for the residents (like an Octoberfest and a Holiday party), which were actually well attended and I thought was a nice touch. The one negative is that the style of the building and apartments is pretty plain (built in the 60's, not much character), but everything else is so convenient it's worth the trade-off in my opinion. Also as other reviews have noted -- unbeatable location! Overall, I'm glad I chose Quebec House as my introduction to DC. Lee mas