Waterside Towers Apartamentos

I have been a resident for the better part of a decade and into recently would have recommended the building as pleasant and reasonably priced if rather old. Unfortunately last fall they decided to install a new laundry system that requires a phone app and about half the time I try to do my laundry the machines simply do not start. So do not move here unless you send your laundry out or like taking a tour of the building to find a functional machine every time you want clean clothes.

This has been my worst apartment experience ever. I have a review posted elsewhere with pictures, but to summarize: on move in the apartment was disgusting, several maintenance issues were unaddressed including a leaky sink in the kitchen making it essentially unusable, a hold in the floorboard of the kitchen allowing rodents and bugs a home, and the cleaning staff leaving the sliding door to the balcony open so the apartment was full of bugs which now bite me at night.

Despite being assured... this would be solved on my move in day, leading me to accept the apartment, that was a lie. Nothin has been done, and in fact it’s become apparent even more issues were papered over to hide them until after I had moved in. Scented cleaners were used on the carpets, and now as they wear off the apartment reeks of cigarettes. The blinds which I thought were just an off-white color actually have a layer of smoke damage on them (the blinds that work anyways). And that leaky kitchen sink actually worked twice before beginning to leak on me.

Do not be fooled into moving here Lee mas

There is endless construction within the complex, next to the complex, and surrounding the complex, hence no peace and quiet. The town homes are surrounded by a wooden, splinter-ridden, sharp-cornered and shaky walkway - not elderly, child, or disabled friendly. The management team has poor communication practices internally, thus resulting in inefficient and duplicative efforts, and externally to its tenets, thus making us feel lied to. Due to the construction, we lost our gardens, parking... spots, and even electricity and water once almost every month. The homes are also very poorly insulated. The positives of this complex are what you expect to have at any other place, but the above mentioned is why I wanted and needed to move out b/c I also expected consistency and basic competency - silly me. Lee mas

DO NOT MOVE HERE. The management at Waterside Towers and UDR is AWFUL. We have suffered through more than 2 years of on-going construction with no end in sight. They fail to completely repair maintenance issues. Management avoids responding to calls or emails. There were errors on our lease that took almost a year to have corrected. We have a laundry list of serious maintenance issues, including: failed AC in the summer, no heating in winter, and regular loss of power and water. We are VERY... happy to be moving out! Lee mas

This apartment complex is nice, well groomed and maintained. The location is EXCELLENT! Close enough to downtown--less than 5 miles away. Far enough to enjoy a serene yet vibrant community. The units are very spacious and most of the views above the 5th floors are all good. Of course as you get higher, the view gets even nicer. The management company is trying to keep up with competing with the newer flashy complexes, but the space is undeniable. It sounds like we will be getting an updated... courtyard that will include a fire pit and benches. The courtyard is huge! We are under construction in the underground parking garage, again, it is huge as well, but a bit pricey for me. Street parking can be an irritant due to the theater goers trying to avoid paying to park and commuters parking in the neighborhood trying to avoid paying to park. The pool is EXCELLENT! Nice BBQ area overlooking the pool. There are about 6 grills usually always available. I have lived here for about 5-6 years even moving to a 2 bdrm/2 ba last November from a 1bdrm/1ba. The management is reasonable and try to accommodate your needs. I think a newcomer would enjoy our complex and community. Lee mas