18/12/24
Verified Renter
Absolutely miserable leasing experience with incompetent leasing staff that cannot get it together. To sum it up quickly: They lie about when the units are available. They lie about when you can see the units before signing the lease. They lie about the amenities on their site, to your face, AND in writing and will gaslight you when you call them out and show proof. Your rental info is bounced between multiple leasing staff that will "lose" your email so you have to stay on top of them to make... sure they do the job they're paid to do. READ YOUR LEASE AND KNOW YOUR RIGHTS. They will try to tack on fees that aren't in the lease hoping you don't catch on. Protect yourself. They are playing around with people's shelter and it's a shame. At the end of the day these people get to sleep, wake up, and make someone else's experience miserable while not caring if their mistakes leaves them without a roof over their head. 2 stars because of the value for the rent.
Reseña de Apartments.com
Administrador de la propiedad en Woodacres Apartment Homes respondió a esta revisión
Thank you for sharing your feedback User. We hear your concerns about the leasing experience at Woodacres Apartment Homes. We strive to provide our residents with a positive and transparent experience, and we are disappointed to hear that your... expectations were not met. We take all feedback seriously and will use your comments to improve our processes.
If you'd like to discuss your experience in more detail, please feel free to reach out to us at Woodacresmgr@morganproperties.com.