Christiana Reserve Apartamentos

The amount of things that have gone wrong since I have moved into this apartment is unreal. But I'm going to keep it as simple as possible and just tell you about one of the experiences we're dealing with. Upon moving in we discovered that our carpets smelled like cat urine we have broadened management and discussed it with them and they sent somebody in to evaluate the situation they said they're going to have to pull up our carpets padding and seal the floors. Mind you at this point we already... have all of our furniture and everything in the apartment this should have been taken care of before we moved in. On top of this upon investigating further we found cat poop painted over on one of the baseboards, management seems to not care about anything at all. Honestly please do not move in here. Lee mas

I WOULDNT RECOMMEND THIS PLACE TO ANYONE! The maintenance sucks and when you call the office to tell them (mildew is growing, rain is coming in your bedroom ceiling, the closets are broken, possums are sitting on your floor outside, foxes are sitting in front of your door and popping all on the steps, stains are all on the ceiling, birds are flying into the pipes, squirrels are living in the attic, the trash cans overflow everyday with all types of washer and dryers, trash all on the ground with... very large vultures picking away, bats at night, mold and mildew growing within the walls, they just paint over any mold, leak, etc and think it’s all fixed. It’s trash. You call maintenance or the main office and nobody cares, they just say okay and nobody ever gets sent out. The light was out on my floor which is a safety hazard at night especially living alone as a woman and it took them over a week to finally get it fixed. That’s ridiculous. The girls in the office take everything like a joke and won’t follow up for nothing. DO NOT MOVE HERE, I WOULDNT RECOMMEND TO ANYONE!!!!!! -100/5 stars. The maintenance can be seen walking around the apartment complex sitting around, smoking and acting like they don’t have a pile of maintenance concerns in someone’s apartment. When they do come to your house, they have crazy attitudes and could careless about fixing your apartment issues the right way. Lee mas

Parking at this complex is a nightmare. We always have to park on the opposing end because there aren’t enough spots and they do nothing to enforce the parking policy here, meaning they don’t make sure people aren’t exceeding the vehicle limit or that people who simply don’t live here aren’t using it as a parking garage, because they do. Our heat went out all winter on and off and they ignored a lot of our requests to fix it. When they did agree to fix it it took weeks. Mind you our rent was... $70 more expensive than we were promised and we were told it’s because heat is included. We pay this increase every month of the year even though the heat is only on for a couple months and it rarely works anyway. We had to use space heaters most of winter which ran up our electric bill and we received no compensation. We were also told we would be on the second floor with a gas fireplace but we they didn’t tell us till the time we moved in that we are on the third floor with a wood-burning fireplace (that we can’t use because all that encloses the fireplace is a screen and we have a toddler at home.) We’ve had black mold in our bathroom since we moved in that keeps coming back and we had to take care of it ourselves because maintenance wouldn’t do anymore then come and take pictures. We have leaky walls and ceilings that are covered in brown spots and they claim to have fixed the roof even though our walls still leak and they won’t do any cosmetic work to make our home look like one that can actually be lived in. The windows let excessive air in even when they are shut because they are outdated and it’s impossible to keep it cool in here even with the ac constantly on full blast. Our AC didn’t work all summer anyway and it took 6 weeks and call to corporate to even get a response to say they would come and look at it, eventually. It smells like weed all the time and the bugs are bad here too. We’re getting out ASAP. Lee mas

We've lived here for roughly two years now and are on our way out. I'll start with the pros of this place. I live in a 2b/2b apartment and It is a great size for the price that you pay. It is also a pretty safe spot, the secuirty deposit wasn't outrageous and neither was the pet deposit. The deck is very large, and having a washer/dryer in the unit is great. I'll start with the general complaints. The parking sucks directly outside of your building, there are never any spots. The windows are... outdated and air comes right through them when shut. The front door swells and makes it difficult to open. The walls are also a mess, and I say that because it looks like they didn't bother to sand them or touch up but just slapped another coat of paint from the last people because there are bubbles, chips, paintbrush hairs, all over the walls. I also have cracks near the windows, and randomly in the ceilings. We've had issues since the day we moved in. We signed our lease, got the keys in June, and the first thing that didn't work was the A/C, for almost THREE months (the entire summer). It took multiple tries and a bunch of maintenance requests and finally a threat to call corporate for our concerns to be answered. Later on down the road in the master bathroom, a leak began above the toilet. That took about a week to be actually looked at and again a few tries to get fixed as they couldn't find where it was coming from (no big deal). What was a big deal was us having a hole in our ceiling for a year. It was poorly drywalled over the first time and began leaking not too long after that. Once the problem was officially fixed we got to look at a piece of cardboard nailed to the ceiling covering the large hole cut out for a year after being told by the office they'd check back in, in a week or two. Once getting fed up over it, the office sent out maintenance to replace it and patch it back up. Great, except I came home to no note on my door saying they'd been in the apartment, and tools left in the bathroom by maintenance. The maintenance also re-entered my home, announced themselves once they were in my apartment and met me in my hallway before I could even get to my door which is not okay by any means. Overall it has been an on again off again headache for our first apartment. I have met people who love it here, and people who hate it here. New management came in so hopefully, some things can be changed to improve. Lee mas

This place is okay, my car was broken into within 2 months of living here , thank god for renters ins . The office is pretty cool in saying they will get things done but usually don't, they allow smoking in the apartments so if you have a medical condition where you can't be around smoke, definitley don't move here!!!! The closet on the balcony fell in back in the October and it has yet to be fixed. Other then that I guess it's okay .