12/3/25
False advertising. They do not have these amenities.
They advertise a fitness center. In 5 years it has not been open once. I used to ask them, they always said they were working on it. 5 years should be long enough.
Most units do not have working central air. Drive around, you will see window units.
You have to hound maintenance for anything from basic to emergency service. We frequently have leaks, they slap a coat of paint on it while it's still wet. We had a hole in our ceiling and a bat flew in, office staff said we had to wait a week for... pest control to show up. I am not living with bats for a week. But they think this is acceptable.
They advertise renters insurance discount, they took that away January 2025.
Pool is disgusting, even the lifeguard was repulsed. Weird filmy liquid floating on surface. Every lounge chair has a massive rip down the middle. Office does not care.
50/50 chance office staff will even be there. Repeatedly I have stopped by during office hours but nobody is there. I've met several people there waiting for a scheduled apartment tour that left after staff didn't show up.
They removed one of our closets. No discount in price, we just dont have a closet now.
We get multiple emails throughout the year that no one should be hanging out in the courtyard. What is it for then? What are we paying for?
They reduced trash pickup. Now there is glass and trash everywhere. So much trash that it flies into the parking lot, courtyard. everywhere.
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