Glen Eagle Village Apartments

New management is horrible they have turned what was a nice community into PARKING WARS. I have been living here for 5 years and this place is going downhill. My vehicle was towed illegally for parking on the line slightly without any warning or notification. The property manager Jennifer was not understanding to the fact that my vehicle was parked on the line on purpose because it was previously hit and ran by someone partying in the parking lot as they always do in the back of the complex. The... person who hit my vehicle left an empty bottle of tequila and a empty case of beer. There is no security and there have been multiple break in attempts on my vehicle. DO NOT MOVE HERE!!! Lee mas

I’ll start with the worst part about Glen Eagle, the kids. The neighbors here let their kids run WILD and management does nothing to stop it. The other kids in our building were constantly running/jumping up and down the stairs and slamming doors too. The other problem is that everyone in the complex lets their kids run around unattended. Kicking a ball against your front door? Sounds fun! Kids throwing balls around the parking lot or riding/crashing their bikes inches away from your car?... Of course! Screaming and yelling right outside your bedroom window and patio door? All hours of the day and night! Kids kicking their soccer ball onto your patio and knocking your plants over/breaking things? Every day! Stolen packages because people let their teens run rampant? Absolutely!! And when you bring these up to management, they tell you what you want to hear to get off the phone, and that’s it. The management office would send out emails but didn't actually punish people. There’s a reason so many of these negative reviews mention the kids. Believe them.

Secondly, the maintenance is just okay here. They respond to your calls, but they rarely fix things in a timely manner. We had a leaking bathroom ceiling for about 2 months because maintenance kept forgetting about it (and one of the times they came to “fix” it, they left a bloody rag in our bathtub). We also went a weekend with no A/C last summer because the maintenance guy who checked it out on Friday afternoon said it’d take too long to fix it and he’d rather come back Monday morning.

Third, management is so unreliable. I understand the pandemic has made life difficult, but there are certain things that are still unacceptable. For example, they do not keep to the hours that they set (and they do not send out notices when the hours will change). You can only re-load your laundry card when the office is unlocked, so when they decide not to show up or unlock the door, you’re stuck without laundry for who knows how long. Also, they deflect all of their calls to an answering service, who is unable to answer any questions or give any information. If you want to talk to the leasing office, you have to leave a message with someone from the answering service and hope the office calls you back.

If you want to move here, buy some noise-canceling headphones and set your expectations extremely low. Also do not use the “security bond” option, it’s essentially a waste of money. Lee mas

1 star is too much. This place is a dump. First off my building has only one row of parking and never a spot, end up having to park at a different lot and walk. The buildings are disgusting. The walls are filthy and the hall carpets look like they are 50 years old full of dirt and grime. Everything stinks the halls and everything. We are very clean people and my clothes in my closet smell like curry cuz the stench comes through the vents. Neighbors constantly smoking pot, and kids running around... screaming. Nosy creepy neighbors. Had a woman open my door and stare into my apartment, and another looking through my windows. Also theres bugs. Again we are clean people and they are coming from other apartments. Guess I'm gonna have to trash all my belongings before moving. The air conditioning unit must be really old because running it on 74 degrees made my bill twice what my parents pay for a huge house. Literally hate living here and would move today if I couks. Lee mas

(Single, female) I moved in pretty quickly after graduating college due to needing a new home ASAP. For a one bedroom it is a bit over priced compared to what you get in the apartment... but with some free amenities it can be somewhat overlooked.
***note: my building had no young children living in it during the time of my lease***

Pros- free heat!!!; hot water available even for hour long showers; electric bill isn’t crazy high; Maintenance fixed things in a timely manner and very kind;... Laundry facility was always clean; Management always put up flyers for upcoming cleaning events so we were well informed; close to many things... 8 minutes to Christiana mall, 35 minutes to airport... few minutes to surrounding states; fairly safe and quit area; nice locals;
I informed the leasing agent that I was a VERY quiet person and they put me in the back of the complex near a more older group of people. You can only hear the people directly above you and SOMETIMES beside you if they are loud.

Cons- leasing office closes early sometimes when they are supposed to be open until 6 without notice; they say no dog, but many people have dogs; Gym not available, but new one is supposed to be built; occasional parking availability; occasional spiders/centipedes; little storage in apartment; worn out carpet and where carver meets bathroom and kitchen you can feel the nails under it;
NOISE! The leasing agreement “mentions” quiet hours and to not disturb those around you... but that’s not always the case. I was warned by another tenant that the previous person who had my apartment left due to noise issues... which I found to be true VERY quickly. The first group of people that lived above me were extremely loud at 1-3 o’clock in the morning on week DAYS and weekends! Parties every other week. Got another group of young people move in maybe 8 months later (above me) and again... LOUD. Called multiple times , but little was done. Leasing office didn’t get back to me either after multiple late night noise complaints via phone call. Was told that to call 911 for a noise complaint. Be warned though... i called once before and it took them 2 hours to show up.
It feels like living in a college apartment... you can hear EVERYTHING above you (including late night conversations and beds at night if you know what I’m getting at) so HOPE you have somewhat considerate people living above you.

Signed for one lease renewal... but probably won’t be renewing again for the price and cons. Lee mas

This apartment complex lies when you sign a lease and will charge you for TWO MONTHS after your lease ends even after confirming that you are moving out on that date.