Village of Canterbury Apartment Homes

Apartments start falling apart from the inside within weeks, doors come off their hinges, cracks in the walls, appliances constantly break down....and this is in a renovated building. Maintenance takes forever to come out and rarely actually fixes anything.

We needed a place to stay close to work while we looked for a place to live and this happened to be the easiest for us to get into at the time. It was also very affordable for us to save money for a new house. The low cost was not worth the living conditions however. We constantly smelled weed inside of our apartment with all of the windows closed, now my 3 and 8 year old are familiar with that. On the weekends, trash was constantly everywhere outside from where the dumpsters were overflowing.... As for the “amenities” they promote on their website: The dog park had broken spots in the fence so if you do have a dog, it is not too useful. The volleyball court was not once used by anyone I saw because it was not cleaned. The pool was not opened even after covid regulations allowed it. When they finally opened it, they had to close it within a week because there was something wrong with the paint they used on it. As far as maintenance you, better have a good reason to need things fixed. It was a fight to get our drier fixed "go to the laundry mat", this was during the beginning of the Covid-19 out break......a laundry mat.... Also my oven quit working and their response was, “do the burners on top work?” If so, they will not fix it until you absolutely cannot cook anything. If you have an issue with air conditioning, no matter if it is the middle of August, unless you have a doctor’s note they will not fix it until they get around to it, which could be months. You better hope nothing breaks. Which it will, because their worksmanship is shotty at best. Our brand new kitchen cut out was crooked, spackled areas break off if you so much as touch the wall, many of the sockets don’t work, and more.
They were also rude or unresponsive in many cases, the property manager and everyone in the office, that is. The maintenance workers were helpful and kind despite the issues with work being done. Now that we moved out, we were expecting our security deposit as we cleaned the carpet and took all the steps required (and more that aren’t required) to make it look as good as new (considering it was not that great in the first place), especially the carpet. The charged us 337.03 for “carpet depreciation over 23 months”. We only lived there for 13 months and carpet depreciation was not mentioned upon move in otherwise we would have documented the carpets at move in, which were not in great condition even then. All in all I would never stay in those apartments again. Lee mas

THE APARTMENTS ARE NOT UPDATED-MAINTENANCE COMES IN AND COVER UP. THE APARTMENTS INSIDE AND OUT ARE FALLING APART AND THE PROPERTY MANAGER HAS A NASTY ATTITUDE WHEN YOU REACH OUT TO ADDRESS ISSUES. THERE ARE OTHER COMMUNITESNEAR THAT ARE PRICED A LITTEL HIGHER, HOWEVER YOU WILL GET A BETTER QUALITY.

IF YOU DO NOT WANT MOLD, WALIKING THROUGH A RIVER WHEN YOU LEAVE YOUR HOME, BUG INVESTATION AND EVERYTHING CONTINUING TO BREAK DOWN ON YOU. PEOPLE COMING IN AND OUT OF YOUR HOME WITHOUT NOTICE -I... GUESS THIS MAYBE THE PLACE FOR YOU...….
***Machines in the gym broken- MOLD MOLD AND MORE ISSUES*****

RENT AT YOUR OWN RISK!!!!!!! MORE THAN ONE STAR IS A ABSOLUTE LIE!

NEW PROPERTY MANAGER JUST NASTY, RUDE NO CUSTOMER SERVICE AT ALL!

Lee mas

I lived here 2017-2018 and I absolutely loved living here! I rented a 1 bedroom on the third floor. I didn’t have many maintenance issues only 2 concerns in a whole year. Any time I contacted the office for maintenance someone from maintenance team was out to address the problem that same day. During my stay the office staff were always accommodating, professional and friendly. The price was affordable and the apartment was very nice and updated. My water bill was about $20 a month and the... electric and gas were affordable as well. Overall quiet neighborhood. A few times I unintentionally left my car doors unlocked over night, my car wasn't stolen, no items taken. I enjoyed using the pool, gym and sauna. On site laundry. Convenient location, minutes to Route 1/95, the Christiana Mall and other shops. I would definitely recommend Village of Canterbury to friends and family! Lee mas

This was the worst experience of my apartment history ever not only did we have mold and issues with infestations of bugs. As well as a humidity problem that was never fixed. Alongside countless others in terms of Maintenance that was not fixed. Also the management staff was beyond rude and try to say there are mode issue with a plumbing issue only after we had mentioned the plumbing issue months before we first moved in. Now they have tried to make us go into collections saying that we did not... clean the apartment after we took pictures had a perfect exit interview and inspection. They will charge anybody extra $300 even if you clean your entire place only so they can pay for their carpet and needs to be replaced because they don't replace all the carpet as new I know that for a fact from one of the maintenance people. Lee mas