PARQ at the Square Apartamentos

It’s nice to have amenities included in your rent, but for what your paying you would expect better. There are 3 elevators and one has been out for over 3 months now. When the main office was emailed asking when they think it will be fixed, they said 2 weeks… that was a month and a half ago. The other main elevator has gotten stuck many times. We have put service orders in for our bathroom and they say things are “fixed” when they’re not. You can’t clothes the washer and dryer door because it... will leak from condensation. Bathrooms have no working fans and there is mold on the ceiling. It is spacious and looks great from first impressions. Lee mas

As they say, first impressions are lasting ones. From my initial contact with Amanda (amazing) in the leasing office to our move-in, Parq staff did not disappoint. In fact, we've lived here for over a month and they continue to impress us. Megan (manager), Amanda, Alissa, and Mark are all incredibly welcoming and helpful. The office is open 7 days a week and they always go above and beyond to answer any questions and ensure our Parq living experience is top-notch. The same can be said about the... maintenance staff. They are fantastic We haven't had many issues, but whenever we have, they are resolved quickly via an online work order request through their resident portal. We receive text updates and often have a chance to speak with them personally. A giant shout-out to Louie (supervisor), Jack, Jacob, and Riley. The ac/heating system is a tad antiquated, but everything works. In fact, all utilities except cable are included in the monthly rent. There have also been lots of updates, including a new stove, oven, washer/dryer, dishwasher, microwave, and refrigerator. Bathroom showers have been re-done and there is an overall modern feel. We are former homeowners and have been thrilled with our new digs at Parq. Highly recommend. Lee mas

I've been living at PARQ at the Square since 2014 when it was formally named 1303 Delaware. First and foremost, let me say that the new management team is awesome! They handle any questions/concerns right away and do a great job of keeping the package delivery system organized and efficient. They have really turned this place around and it is truly a great place to live. The renovated units are very nice with the updated fixtures that are sometimes very rare and hard to find in Trolley Square.... What's even better is that the changes are still not over and they're actively working to improve every area of the building. From the upcoming renovated basement area to the FREE Starbucks machine in the lobby, they've really made this place a comfortable and clean environment. The apartments are all inclusive, which is great for the price, and it's really in the best location in Trolley Square. It's really nice not having to worry about any electric, gas, or water bills. Parking is also very easy around the building and I've never struggled with finding a spot even when family or friends come to visit.

All in all, if you're looking for the great location and the luxury amenities that are hard to find in the area, then PARQ at the Square is your best bet! Lee mas

I've lived here for the past year and I must say that I would not have given it 5 stars under the old management company. However, in the past year Capano Management bought the property and the experience living here has been a complete 180. The staff are extremely professional, helpful and knowledgeable. They are timely to fix anything that might need to be repaired. I also feel like they have made this a much safer and more upscale community to live in. If you're going to live anywhere in... trolley square I really don't think that it gets any better than Parq at the Square. It's safe, clean, the staff is here 7 days a week, you can actually get a parking spot and not have to deal with the hassle of city parking and there are added amenities like a fitness center in the building. Lee mas

There are ONGOING WATER ISSUES here. We don't know what the issues are because management refuses to tell us. They don't explain anything to us. Several times a month, we'll get an email notifying us that water will be shut off in the entire building in a day or two, sometimes even less. Meaning we're only notified a day or two in advance, sometimes less. On the last time, we were notified only 18 or so hours in advance. Keep in mind that water is shut off throughout the ENTIRE building, not... just specific units. This is a problem because what if you're going to be off that day? Or planned on working from home? Or wanted to come home for lunch and feed your dog? Or wanted to do laundry? You can't do any of these things. SO FAR IN JANUARY, the water has been shut off on the 5th, 9th, 11th, 17th and 24th! Unbelievable! Management says the water will be shut off from 10 am-2 pm but on the last few times, the water remained off until almost 3 pm! Then at that time, only ICE COLD water was available. Hot water wasn't available until close to 4 pm! So if you live here, it means you'll be without water for 6 HOURS A DAY, SEVERAL DAYS A MONTH! That means you can't shower, flush the toilet, wash your hands, do the dishes, do the laundry, etc. Not everyone works a 9-5, so not having access to water during the day is a huge problem. What if you work a different shift? What if you're retired? What if you work from home? What if you're elderly or have young children? Oh well! You just have to deal with it. You better pay your rent, shut your mouth and hold in your bodily functions until 4 pm. Lee mas