Monterra at Bonita Springs Apartamentos

My boyfriend and I have lived in Monterra for almost 3 years now. When we first saw the apartment we fell in love with how much space and great layout, plus how quiet and peaceful it is. What really sold us on living here in the first place was Deb and Debbie in the office. Both of them really care about every resident here and do what they can to help in any situation. They always have treats ready for our dog when they see him, know us and him by name. We now have a daughter and they are... always so kind to her and have loved seeing her grow. The maintenance staff is also wonderful. We will miss all of them when it is time for us to move into our home. They have truly made living here a great experience. Lee mas

Hello,
Today my wife and I went into Monterra to look for a two bedroom for an immediate move in for our daughter. Cheryl was the only one in the office and she informed us that she did not have any two bedrooms available until June. She did offer to tour incase anything else came available and also offered a one bedroom if that was something we were interested in for June 8th but we need it for her this month. She was kind enough to suggest other locations near by and other properties in the... FT Myers areas that was owned by the same company. I did not want to have my daughter in Ft. Myers but we did check out the ones close to Monterra that she actually took time to call and check availability to save us time on the travel since we been going everywhere with no luck. She found one that said they had one available and we went there. I am happy we found one in our time frame. If Monterra had an available unit I would of rented there simply because of her great customer service and extra effort to help us when that was not necessary. Lee mas

This is a wonderful community. The apartments are spacious and clean. The pool area is gorgeous and has a brand new outdoor kitchen/grill area. The only thing better than how beautiful the grounds are, is the high quality of the office and maintenance staff. We have lived here for years and these are proactive, knowledgeable and friendly folks!!! -Aaron Ford

Large apartments. Extremely kind, attentive, caring and helpful office staff. Great location. Maintenance of apartments is very rapid. Lawn care is always perfection. Giving FIVE STARS!!

It is a constant battle with people from outside the community dropping off their trash into our recycle bins and leaving their unwanted furniture and things in the trash and recycle area.

Anyone can basically enter the community since the gate is generally left open.

The recycle bins are overflowing with trash and it looks like the city dumpsite.

The community is overrun by raccoons because of the trash overflow problem.

The community is too cheap to pay to have the recycle picked up... more often so that we don't have this issue. They also refuse to put in surveillance cameras in the trash and recycle area to catch those who do not live here when they dump their garbage and furniture here.

The trash compactor is not automatic so if it is full and no one is here to hit the button to turn it on, residents just pile the trash outside the compactor which is why there is an issue with raccoons.

There is also a raccoon running around with rabies that almost attacked me, it was growling and ran into my car.

I have never lived in a community with these issues before in all my years of renting. I will not be renewing my lease. Lee mas