Emerson At Celebration Apartamentos

The condominium was the worst place to live until July 2024.
They finally changed the management and some employees and it seems like it is getting much better to live and interact with. Mrs. Tracy is the new condominium manager and unlike the previous managers and office administrators, she helped me the first time I asked for help to solve several problems in my apartment. It seems like the condominium will now be a much better place to live. Mrs. Tracy is very helpful and friendly. There are... still some details to be done, in my opinion, but I am sure that Mrs. Tracy will solve them. Lee mas

Emerson at Celebration. The place that couldn’t care less about their tenants. You think that maybe the reviews were over exaggerating? I’m afraid not. Won’t even allow paying tenants who are already suffering enough as it is to have their rental car parked on property after facing a car accident that wasn’t even their fault as their car is facing repairs in the shop. Nope, they don’t stand up for their tenants. They WILL have your car towed. Lol…Do not. I mean DO NOT give this place your... business. You will quickly see that it’s even worse than what people tell you when you’re actually living it. Not to mention the raccoon problem all around the property every time you want to throw something out in the trash on top of a whole list of a whole other things. Terrible people in office who will not have your back. It’s about greed, it’s about their own personal gain. Have tried to reason with them and they will not listen enough to care. They will ignore you and your needs. But they want us to leave a review for the property right? Here’s your review. Lee mas

Find another property. Been dealing with MOLD. Doris from the leasing office team will gaslight you even though the evidence is in her face. She’s deceitful, unprofessional and disrespectful. She claims she has 24 years experience, but has yet to take any accountability towards any issues. 24 years wasted. Save yourself the headache and spare your health. RUN!

We have had issues with Emerson apartments ever since we moved in. This situation though, has been the icing on the cake. We got our car towed randomly a few days ago. We were not contacted at all about it being towed, and we were given no warnings. Our car is registered with the apartment, and we had our parking sticker exactly where we were told it should be. We did everything right. We still had to pay over $200 to get our car back from the sketchy towing company they decided to employ.... Emerson let this scam of a towing company take advantage of their residents. If you want to live in a complex that actually cares for their residents, do not live at Emerson. They are unprofessional, and extremely unhelpful. They are an absolute horrible complex to live at and we are counting down the days until our lease is up. Lee mas

I wish I could give this place a ZERO, but there is no such option, so I’m giving it a ONE. If you live here, be prepared that your car can get towed at 2 am in the morning even though you live and your license plate IS REGISTER WITHIN APARTMENT COMPLEX. If you don’t have a sticker, they tow your car from your own parking AND DO IT A SNEAKY WAY AT 2 AM, without any working, and they don’t care that you miss work next day dealing with the terrible problem. I repeat, even if your license plate is... registered. EXCUSE me,
What century do we live in? No one uses stickers anymore, everything is done over the phone and I’m sure the license plate can be EASILY verified online (that’s what they do at all the UP TO DATE places) but no, here at Emerson they tow cars at 2 am just to make money off the residents. Maybe that’s why they claim themselves “exceptional” on the website? Maybe. It’s severely overpriced for the experience that you get here, I would NEVER recommend this place to ANYONE. Lee mas