11/3/25
Verified Renter
i like the location of the place and the pool area is nice ... when it's open and works. they always schedule pool closure/repairs once it becomes pool season again which is extremely frustrating. The office staff are not friendly. if you're going to work with the public, you'd think basic respect and communication skills would come into play, but not with these people.
Reseña de Apartments.com
Administrador de la propiedad en Avana Coachman respondió a esta revisión
Dear Valued Resident,
Thank you for your email. I appreciate your positive comments about the location and the pool area when it’s open. I understand your frustration with the timing of the pool closures and repairs.
I also appreciate your... feedback about the office staff. I’m sorry to hear that your experiences haven’t been positive, and I understand how important respectful and clear communication is when working with the public. Your input will be taken into consideration, as it’s important to us to improve the experience for all residents.
Thank you again for sharing your thoughts. Please feel free to reach out if you have any further concerns or suggestions.
Best regards,
Avana Coachman Team