2940 Solano at Monterra Apartamentos

Apartments look beautiful on the outside. Once inside, you can see that it is pretty worn but still decent looking. We’ve been here less than 6 months and the ceiling fans have stopped working; washing machine stopped working TWICE as well as the refrigerator. That’s on top of non-emergent issues such as clogged toilets, broken door knobs and an entire rack of the closet collapsing. Not the worst place to live but definitely be cautious that while they LOOK nice, it doesn’t mean they ARE nice.

There have been several issues with the apartment and management has done a poor job of fixing issues. If you call or email they don't respond. I moved into an apartment with old carpeting they refused to replace the carpet saying company policy does not let them change carpeting with a tenant already living there. They clearly don't care about people with underly health conditions and have done nothing to fix the issues.

The complex is well maintained and the staff is excellent. One of the main reasons we renewed our lease is that we are very impressed with the maintenance team. Charles, Joel and Caleb are friendly, professional, efficient and always get the job done in a timely manner!

I would highly recommend living here...the amenities are awesome!

The office staff is very professional and courteous!

I shop the property just to see what their customer service skills were, and immediately they greeted me with eagerness to help me, and the smile from the young lady that help me you can tell that she wasn't rehearsing. I must say the customer service is # 1.

Just wanted to write a review because we love it here! My husband and I moved in to 2940 Solano at Monterra in October 2017 and since then we feel the improvements they have made on the property are much better. I know some people are not happy with certain changes but I have no problem with them because I agree that it is for the best interest of our community. I want to personally thank Tatiana and Nick who helped us with our storage unit earlier this week and we are now paying a very... reasonable price for our storage unit downstairs in our own building instead of 5 miles away paying more than 5 times the amount. I would also like to thank Jessica who has been very sweet and helpful since day 1 when we first came in to inquire about the apartment. This place is kept very clean and they work hard to try to enforce the rules and regulations for our own well being and to allow us to enjoy our home. I think sometimes people forget this is a community and we all have to learn to follow the rules. I always lived in a private house but I have to learn to adjust to the rules that go along with living in an apartment community. I have no problem with that. Thank you for making this a great place to live!! Lee mas