Derby Park Apartments

Worst place Ever to live I have lived here for about six or seven months. Nothing was ever repaired. It was just covered up. The pools haven’t worked in years and none of the security cameras worked during my stay… No person should live under these conditions while paying rent

Put the request in on a Saturday marked it as urgent and uploaded a photo then called, because I knew the office would be closed in 2 hour. Spoke with someone they assured me that someone would come that day and no one came.
Instead I had to resort to fixing the issue myself. Yesterday Wednesday the 27th I received a knock on the door. It was maintenance coming to fix my sink. Luckily, I had already taken care of the issue that had in the past needed extensive work. Four days later “4”, on... an issue marked urgent. Lee mas

Help By Bernadette! Bernadette(Assistant Manager) was very kind and helpful. She gave me all the information I needed And answered all my questions. I will be applying soon! Thank you.

Let me sum this up by saying, do not live here unless you want to deal with a broken apartment that never gets fixed, office staff that are not only constantly in a state of turn over but also could not care less if they tried, and the sketchiest neighborhood you could think of. I understand rent is high in the area but these apartments, even with their new paint job, are run down and basically falling apart. When I moved in, on the first day I had to instantly put in a work order for a loose... front door, a bathroom door that wouldn't close, a bathroom vent that sounded like it was going to explode, a broken toilet, and a leaking kitchen faucet. They fixed my front door slightly and fixed my bathroom door slightly but the other items never got fixed during the entire year I lived there. I also had to pester them every single time I put in a maintenance order because the team would mark it as done even though no one ever came by. The appliances haven't been updated likely since they opened the apartment in the 70s. One of the reasons I chose to live at this apartment complex was because they offered first month rent free if you signed by a certain point which I did. Then they tried to charge me for the first month saying it was actually the next month. The only thing that saved me was the email thread I had. Throughout my time here, they had to close the gym and pool multiple times or limit hours because people in the community couldn't respect the facility. There were constantly car alarms going off, fireworks at all times during the year, and music played as loudly as possible at night, all night. There is trash and dog poop everywhere. The only positive is the rent is so low you can absolutely afford your car to get towed for reverse parking which is the one thing they do care deeply about. Good luck if you choose to live here. Lee mas

This place is garbage staff is horrible! Management's lazy and don't fix anything. Nasty don't move here!