West End at City Walk Apartamentos

Horrible management. Extremely unsafe. Try anywhere else in the area.

Almost a year after construction completed and still lots of issues. Security gates not functioning. Management slow to react and quick to blame others. Some amenities off line with no potential for use (outdoor grills, tvs, fire pits). Interior cleaning is bad. With the proposed rent increases (up to 40%) set to hit upon lease end, I cannot say this is a luxury property worth the cost.

The building is nice and has potential for great amenities (when they're actually ever completed). However, the management is awful and will leave you hanging for MONTHS before anything is done, and that's only if you continue to pester them. The building may be new, but the management needs to get their act together and work on better communication with renters. I have only had good experiences with 1 person here, Brooke, everyone else gives you "it's your problem, not mine" vibes.

Don’t be fooled by all the 5-star fake reviews. This place is an absolute overpriced dump. It’s a shame because the units are gorgeous, but the community manager and owners make it unbearable.

You have been warned about what a rat hole this place is & how negligent the new property management company and the community manager are. Renter beware.

The truth always surfaces. No matter how shiny it looks from the street, this building is a rotten moneypit.

Save your money and do not move here. This place is actually a dog pound apartment complex. You will constantly here dogs bark day and night with neither the owners of the dogs or the property management caring. Next is the floors that have not been mopped let alone swept since Hawthorne property management took over. Not to mention that since Hawthorne property management took over they can’t even do a simple thing like changing the dog poop garbage stations. Instead this property management... company waits until the dog poop bags completely overfill until changing the garbage bag. They do not care about their property or how dirty and disgusting it is. Hawthorne property management would rather build two statues in the front entrance than fix the residents issues and concerns. Speaking to other residents it is clear that everyone you speak to is completely dissatisfied by this poorly run incompetent property management group. They do not fix any issues whatsoever. Even a small detail or changing a lightbulb that has been out in the hallway since this place opened cannot be completed by this horrible complex. This is how you know this place is run by incompetent people. Hawthorne property management is by one of the worst property management companies. Please save your money and do not move here! Lee mas