29/8/24
STAY AWAY
Management and maintenance sucks and responds back DAYS sometimes WEEKS later. They close out request without fixing anything. Roach infestation. More paid parking spots closer to your building than non-paid ones. Everything is breaking and creaking constantly. Insulation sucks because I hear upstairs and downstairs neighbors constantly. Roommate matching is always off, they just put you with whoever. They will hound you about money but won’t do anything you request if them, aka won’t Fulfill... their services. Maintenance will just walk into your apartment with no warning. Mold increasingly grows everywhere. You’re not billed accordingly for your bills appropriately (one roommates will be billed a lot less as if you’re paying their portion). Beware and weigh your options!!
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Administrador de la propiedad en Hideaway Gainesville respondió a esta revisión
Thank you for sharing your feedback. We're truly sorry to hear about the issues you've experienced, and we want to address your concerns as quickly as possible.
If you currently have an unresolved work order, please email us directly at... info@hideawaygainesville.com so we can look into it right away. We strive to provide timely responses, and we apologize if that hasn’t been the case with your requests.
Regarding pest control, we do offer weekly services, and you can submit a work order to be added to our service log for pest control on Fridays. We want to ensure your living space is comfortable and free from pests, and we're happy to add you to the schedule.
Again, we appreciate your feedback, and we are committed to resolving these issues. If you’d like to discuss any of these matters further, please don’t hesitate to reach out to us directly.