4/2/25
Horrible Management
When I first signed my lease I signed for a nice looking apartment. The first day of move in my ROOF fell in and there was an open hole in the roof due to raccoons being in the attic. They moved us into the dirtiest and ugliest apartment they had near by that was filled with bugs. A month goes by the apartment was still not ready so they moved us into the unit below (not what i signed for). The medicine cabinet was completely rusted over and some of the wood on the floor was coming off.... Considering I didn’t have a choice, I accepted it. Two weeks later they fixed the apartment I originally signed for in a couple days and moved someone in all within a week. The management made everything so much worse. Instead of calling to check up on me and keep me updated on what was happening they ignored me for weeks. When I went to go pay rent for the new unit I moved into, I noticed that my rent was double what I usually pay because they were claiming I did not pay last months rent. I went to the front office to speak to Tracy & she explained to me that they were just transferring the units & it was nothing to worry about. 2 days later the same Tracy walked herself to my apartment to give me an eviction notice. If she would have checked the computer or made any notes about what happened prior to my move in she would have informed herself on the situation and noticed that my rent was up to date and SHE made a mistake (mind you I went up there to speak to her about my rent being paid but it was not showing up on the portal and she said everything was fine and I had nothing to worry about). Last week I noticed that my rent had went up AGAIN!! I called to see what that was about and i was informed that they have been paying my GRU bill and I was still paying for the apartment they had given me after my roof caved in. Instead of informing me or letting me know the wonderful tracy started adding the charges to my rent without any notice or explanation. I had to yet again call her and ask her why she was adding charges to my rent. I am to the point of seeking legal action to break my lease bc i am so unhappy living here. Please save yourself the headache and find somewhere where you are going to be valued and respected as a tenant bc the management is worse than the place itself.
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