Colonnade at Regency Apartamentos

I have been living here since August 2022. I love my unit but since May 24th, I have no AC in my unit. It’s been upwards of 85 degrees in here. I have had to take my children to a hotel at times because it’s too hot to stay. I pay my rent every month only to have to pay more money for hotel rooms. No one seems to know how to fix it. All I get are excuses and please be patient. I have two special needs children and feel this is unacceptable and unhealthy for them to live in.

Breach of contract week before the move, nobody cares, no apartment to move into, no communication, nobody to speak with, clueless property manager without any costumer service skills , and security deposit refund became issue that u can’t speak bout because there is no communication

I have lived here from April 2019 to April 2021. Thank God I am leaving soon. Living here is a nightmare. The apartment itself is decent, however my AC unit always breaks about once a month. Maintenance is incompetent and so is the front office. Recently someone in the front office had the bright idea to allow a construction company to repaint the buildings. It seems like the right idea, although it's like putting lipstick on a hog. BUT THEY ARE WORKING AT 7AM WITH MACHINES THAT BEEP EVERYTIME... THEY MOVE. If you work late nights and need to sleep in, this is not the place for you. And it gets worse. The breeze ways are filthy, rusting, and molding. The apartment dumpster is always overflowing and can remain like that for several days. I used the pool one time and I never went back due to the ungodly amount of bugs and crap floating around and in the water. And finally, although the front office workers are super sweet, communication with them is difficult and they seem so disorganized. The only thing good about this place is that the rent is cheap.....and this is why. COVID is no excuse because everything I listed are problems that have been consistent before the pandemic. I would give 0 stars if I could. Lee mas

This property is the best staff are always by the line and if they are not available another person would pickup and let you know they will call right back in the morning and they do. The apartments are not very clean on the outside but Don’t let it fool you the Inside is gorgeous and they gave me a newly painted apt .Last thing is they recently put very nice trash bins outside that you do not have to bring inside your house and I think it’s a very nice idea. 100% Recommend for inside.

I lived at Colonnade at Regency for a year and boy, it was an experience. I moved out this past March due to inconsistencies in management and staffing.
Whenever I had questions regarding my lease, property, ending my lease, there was always conflicting information between the staff and the managers. I was told I didn't have to pay a deposit for my dog, but then two months later, they gave me a warning note on my door stating that I was in violation of my contract by having my pet with me. It... was disclosed on the lease! I paid the fee and went about my business.
There is never enough parking in the middle of the complex. Some nights I would have to park towards the front or the back and walk all the way to my apartment at night.
The apartments are poorly made and you can hear the walls settling throughout the day and night.
I enjoyed the staff at first, but they became a huge disappointment towards the end. Very little contact when you need something done. Lee mas