Edens Edge Apartments

Thank you to all the staff at Eden's Edge! We'd been looking at apartments for a few weeks and really didn't know where we were going to live. Our lease was about up so we had to make a decision quick. We visited Eden's Edge and the staff were really friendly. Great customer service. We viewed the furnished apartment and liked the kitchen a lot. The countertops are really nice. We really like the dining room. The bedrooms were nice and big. Lots of closet space. We ended up going with the 2... bedroom / 2 bathroom. The staff was great. We moved in on a Saturday, which we were really about because we were nervous that the staff were not going to be there to help. There were really helpful. The apartment was in good condition when we moved in. The staff actually helped us move that was great because I was very stressed out but they were great. I was a little worried about living on the Westside but we've had no problem. There's a gate at the entrance so there is security. We had one maintainence request that was fixed very quickly. We are really happy here and the dog loves it! Lee mas

I moved in a day before new management took over, around June 26th 2018, The gate is still broke in the new year of 2019. Honestly I can’t wait until my lease is over the new staff is incompetent and rude. I’ve requested 5-6 service request since I’ve lived here, 4 on the very 1st day. I gave them the benefit of the doubt I gave my requests to the old staff so I came in the next day to give my service request to the new team. I’m still waiting for 4 of them to get resolved or at least checked on... . The main issue I had was with a leaking AC, I got a lot of mixed responses but the best one had to be “everyone’s walls are leaking due to construction” it took 3-4 months of constant hounding to get anyone over to check it, mold was developing from the water and the floor was caving in. They don’t knock, just barge in when bringing workers over, it’s a terrible feeling of invasion of privacy when you worry about one of your service request finally getting fixed and them barging into your apartment with no heads up. Lee mas

If you're looking for nice apartments with quality service and lower prices. Good luck and don't look here.

The staff here is nice, but they are practically incapable of getting anything done. A simple issue of having an in-unit washer fixed takes hounding someone for WEEKS to get anything done. I've made 3 service requests over the last month on the same issue; still nothing.

For how much I pay for a single bedroom per month, this place is not worth it. I'd move if I wasn't getting orders in... the next year. I tell all my military friends to stay away.

Oh, and their website? All of the resident functionality never existed and the account for the website EXPIRED! Clearly nobody cared enough to keep that part of their business functional. Lee mas

I contacted the property very late one evening and received an automatic reply within minutes. Once the leasing office opened, Alberto emailed asking for more info about what I was looking for in a new apartment. Within hours, he'd helped me choose a floor plan, I toured the property and signed a lease. Every step so far has been smooth. Alberto was easy to communicate with and provided a great amount of support during this hectic process. The property is gated. The area it's located in is... growing & I like that. The property is clean. Residents were friendly. I look forward to my first year at Eden's Edge. Lee mas

Perfect place to live, great quality home, quiet and safe too!