21/8/24
A current resident
I've lived at Vista for 2 years now and have seen it go for decent to disgusting. I've gone through 3 property managers in the short time. The tours have a certain route, those are the only areas maintained, and at that its not great, VB used to be advertised as "LUXURY LIVING" and now is "DISTINCTIVE LIVING" the floors are disgusting, see floor 5 and 8. The walls are disgusting, see Pool area and halls of 5,8,9. The floor is called no mans land because of the smell and dirtiness. Don't forget... to look at the stairwells, your will certainly cross throw up and dog urine. The loading/unloading dock is full of dog urine. The dog park is seldom used because it has worms and gives puppies eye infections. The coffee machines are generally out of service. If you tour, try to look at more of the property than the tour. the pool view is amazing, but don't be fooled, notice the very few and damaged loungers and tabled. The electrical wires have been hanging over and near the water for 2 weeks. the walls were to be painted 2 years ago, the floors were to be re-done last year. The new management team has been here for a month and 3 have quit. The new manager is all words and on a power trip, with empty promises. you will pay a premium price for a premium dirty apartment. Also, many units have mold.
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Administrador de la propiedad en Vista Brooklyn Apartments respondió a esta revisión
We sincerely regret the issues you’ve faced and want to personally apologize for the impact they’ve had. Providing an exceptional experience is extremely important to us, and we wish our efforts to address your concerns had been more satisfactory.... It’s truly disappointing to hear about your experience, and your feedback is crucial in helping us improve. We’re eager to learn more about how we can enhance your experience with us. Please feel free to call or email us to discuss further.