Woodlake Park Apartments

Totally satisfied with the maintenance crew, fixed issues in a timely and professional manner. The management team has been helpful setting up our new lease on our new apartment. Been here for several years, it’s a nice quiet place to live.

We lived here for years and it was quiet and nice. The apartments are a bit older, but everything was maintained well, including the grounds. It went downhill starting in 2022 when they did construction on the units for an entire year. I could not do any work at home and I lost income. We had an ugly washer and dryer in our living room the entire time, because they had to remake the patio and there was nowhere to put it. I am totally fine with construction and improvements. I have nothing... against that. It's just that we could have had a discount to make up for having to do laundry elsewhere, or at least remove the fees for having a washer and dryer connection and not give us the runaround. No one knew what was going on. When we called, staff was super rude and cut me off when I asked about an ETA about when things would be finished. I could not have company over and I had to try and leap over these nasty washer and dryers in my already tiny living room. I have a spinal issue and it was a very difficult and stressful time, and the hammering and debris/trucks in the way for a year. Also, I had to lug those huge things back to the patio myself, and they never told us the patio was available to use again. I only found out by asking neighbors. I feel perhaps they did this to not only spruce up the place, but so they can get rid of tenants so they can raise the price. They also started leaving rude and aggressive notes and emails about issues and new rules, basically their way or the highway. I had to move out for my sanity and wellbeing, and so did all other neighbors in my building. They also have been raising rent every year too much for what you get. It's a shame because it used to be a peaceful place. Lee mas

Awful construction for over a year. Could not sleep. Zero accommodations or anything to make it right. 10% rate increase year over year. New staff took over and is rude. Old everything inside. Regular water disconnects. Limited pool and gym access. Discontinued use of personal grills and failed to provide public grilling options. Crime and stray cats galore. Do not waste your money

Worst customer service ever. I just had someone cut me off and over talk me then proceeds to tell me to let them finish talking instead of listening to what I had to finish to say! Telling me what they “THINK” happened in my situation! Her exact words “Well what I think happened is” When I could have told them exactly what happened! I have been living here 2 years going on 3 years and EVERYTIME I call the office and talk to someone it’s nothing but someone rushing me off the phone and being... rude! Giving me a bs answer and saying whatever to get me off the phone! And the back porch situation is making me angry. I called and ask of course she’s rude but I was told a month or two and to remove my things back in February. So I’m paying out of pocket to dry my clothes every week which is inconvenient but do they care? Lol I get told we are renovating to better the community. So I guess the tenants are supposed to suffer in the mean time and just suck it up? Don’t come here if you like to communicate with the property management and ask questions about your living situation. Lee mas

Love the grounds, the pools are great, the apartment floorplans are Huge compared to others I've seen in this price range. These prices are good for the size and for this nice Mandarin area. The staff is professional, helpful, patient, and all around great. Would definitely recommend.