The Lodge at Woodlake Apartamentos

I am a current resident and I have been living here for over a year. Jennifer truly treats her residents like family. Hurricane Milton hit us hard this week. And caused some damage to my unit . Jennifer called me to check on me from her personal phone. As soon as the storm was over, she provided us with a new unit .She was fast and efficient. I was overwhelmed and crying tears of joy. She truly saved my daughter and I. It’s truly a blessing to have a Property manager like her.There was also... other staff who came to lend a helping hand to all of the residents here who needed it. God is truly good. I highly recommend this property . Thank you from Nefertiti Lee mas

I've lived in Lakeland for most of my life- I've been blessed to spend many of my adult years, in this apartment complex. (I have several family members that have lived here as well; I am familiar with all of the floor plans and love them all.) The maintenance team and leasing staff are extremely friendly and helpful. The grounds are always kept neat and tidy. As a veteran tenant, I'd most definitely recommend the Lodge at Woodlake.

Very poor experience. Wasted too many years here and it was subpar but overlooked it for cheap rent. Recently rent has gone up outrageously but maintenance is not up kept. After four A/C failures in one year found mold all over my personal stuff in 4 different locations. The manager, Jennifer stated it was dust and I just didn’t clean well. They got their own mold company to agree with them and help make me seem crazy. But no samples taken or test ran. Jennifer told me I could move back in since... i was staying with a friend. She said i just needed to clean.
I was Forced to move out and found mold behind a book shelves and pictures on the wall. Only then did they agree to give me back my rent and deposit but have not released the mold test.
I urge you, RUN!
Patio also floods when it rains.
Laundry room is often closed due to machines not working and no one is allowed to have laundry hookups in apartment units.
Key fob for gym, pool and laundry room often stop working and can’t obtain access.
Maintenance doesn’t have enough help and is over run. If I could post photos I’d show the mod and the flooded patio I could never use. Lee mas

I have been calling the front office for a month trying to inquire about availability. It is always an automated message that tells us to leave a message. Then someone texts you and basically tells you the exact same thing as the automated message. I even went in person around 11:30 or 12pm and there was sign that said “Lunch break. Back at 2:30pm”. Two and a half hour lunch break? It seems like you have go jump through crazy hoops in order to just speak with someone. Prices are good considering... other places. But they won’t let you tour their available units, saying it’s unavailable. No matter the price if I can’t meet face to face with someone or tour in person a possible unit then it’s just comes of as untrustworthy. Still willing to speak to someone, but so far it has been a poor experience. Lee mas

This team goes above and beyond. Work orders are done in record time. the office staff is so helpful. The Manger Jennifer will go above any one I have come across, she is out on property greeting everyone with a smile, and truly recalls pass conversation making sure she cared about other than just her job.