4/5/24
Do Not Rent Here
I recently try to apply I was shown an apartment and looked great. I was even email the quote for the application fee and admin fee. I sold my house in Ohio and told the guy that I’m a littl worried about my credit he said they look at other factors as well not just my credit making me feel a lot better about applying. So I applied. Paid the $225 dollars. I asked him how long the application would take he said it depends on how long it takes to review the bank documents which the application... didn’t even ask me to send. About 4 hours later I get an email saying my app was denied when I asked him when I would get my admin fee back he said it’s non refundable because I am still on the lease as a resident all background checks must be passed. How am I still on the lease when my application was denied? I believe they scammed me, I emailed called texted asking how to send additional documents and they didn’t tell me how to do so. I thought this was a great place but all they care about is getting that admin fee and application fee.just be careful.
Reseña de Apartments.com
Administrador de la propiedad en Enclave on East Apartments respondió a esta revisión
Thank you for sharing your experience with us. We apologize for any confusion or frustration you may have experienced during the application process. We strive to provide clear and transparent information to all potential residents. Your feedback is... important to us and we will take it into consideration as we continue to improve our services.