Lake Carlton Arms Apartamentos

That 's the first time in a long time that we are renting. Ownership with all the worries. We start our 4th year. We had a couple of issues that the management resolved quickly. Everything is kept spotless. Regrets? yes, we should have come earlier.

The property is amazingly well maintained. Roads, tree trimming, buildings constantly maintained and updated. Maintenance requests are usually performed within hours. Office staff are friendly and always responsive. Definitely an outstanding, well managed community.

Grounds always kept clean, Beautiful Lakes Views, friendly staff,
attend to work orders quickly, affordable rent prices. Pools are ALWAYS clean and maintained. Beautiful nature, very peaceful
and safe to walk around and enjoy the lake views and forests.
Pet friendly! Also, in my unite Ive never had any issues with pest control. I must say this is a huge plus!
I also used to live at the Carlton Arms on Fletcher, Tampa and Also the same atmospheres. I absolutely LOVE Carlton Arms.

I have lived here for less than two years. In my first year, I took a short trip with mom and let management know I was not around just in case something went wrong. I came home to find an unannounced visit by pest control to my apartment without supervision. I was upset but said to myself strike one. The hike in rent was expected. In the second year, they announced a new package deal from Spectrum. I read on a poster that if we don’t want it then to go tell the management. I opted out and... returned the box. I found out later that was a lie too and never opted out. Now I am stuck paying $40 a month for a package that I don’t want or need. That is strike two. I am not waiting for strike three. At end of my lease, I am moving out and don't bother to send lease extension. All management cares about are money, they don’t care about tenants wants or needs are and keep imposing fees and costs that we might not be able to pay. Lee mas

This place has gone down hill. Steep increase in rent and other fees while we still live with 20-30 year old cabinets, appliances, and shower enclosures. Benefits slowly taken away after COVID. We’re going to be forced to use Spectrum internet/cable or pay an additional fee. They changed the trash service from an amazing vendor to a valet service that increased the debris on the property to the point that some enclaves should have been considered bio hazards ( trash makes it way to the lakes) -... likely to save money. They ultimately had to switch to a new valet service recently due to the onslaught of complaints (too soon to tell how the new vendor is doing). They recently added water and sewage that is a shared cost for the residents in your building and a 5 dollar admin fee. Basically, if you’re on vacation for a month, you still have to pay a percentage of water usage even though you’ve used none. They keep turning the water off for repairs, sometimes without notice, and can’t explain why this continues to be necessary. Most recent is a water main break. Residents have no confidence that this will be the end of the disruptions (note, the entire complex is without water again to fix the water main break as I type this- it was off from 2pm to 2am this morning). The office is disorganized, inconsistent and incompetent. When I resigned my lease, the pro-rated amount I needed to pay was different based on the person I was talking to and conflicted based on the hand written document and the online system. If there is a major change for residents, the details provided vary based on the rep you get from the offices. Lee mas