Amberton Luxury Townhomes

Steer clear of this place at all costs. Mold infestation runs rampant due to a flooded apartment caused by a malfunctioning washer and a hurricane. Instead of properly addressing the issue, management simply painted over the mold. Upon moving out, they unjustly charge residents for carpet damage, falsely attributing it to pets. My ceiling had recurring leaks, and maintenance only offered superficial solutions by repeatedly painting over the problem.

In a futile attempt to address my persistent... health issues, they even came in to clean the ductworks. However, this did not resolve the problem because there was mold hidden in the walls, specifically black mold. The maintenance staff is dismissive and rude. When I reported a persistent smell of urine and a ceiling leak, they denied any issues, only to paint over the affected areas later. My belongings suffered extensive damage from multiple flooding incidents caused by incorrectly connected washers. To make matters worse, my washing machine had rust, ruining my clothes regularly. Despite having evidence, including photos and emails, Amberton refuses to acknowledge the problems or rectify the situation.

Their responses to complaints seem insincere, appearing more as a façade than a genuine effort to address concerns. I've reached out, providing concrete proof of carpet and ceiling damage, yet they persist in ignoring the issues. The company should rescind the unwarranted carpet charges resulting from floods and hurricanes. It's unacceptable for them to escape accountability for their negligence and unjust charges. Lee mas

Love this community. Leasing while we look to purchase. Cinthia has been amazing to work with. Responsive, friendly, and on top of things. Shalonda welcomes everyone, is proud of her community and it shows. All of the maintenance crew has also been friendly and makes sure you feel welcome. So glad we chose Amberton! Would highly recommend!

If I could rate them zero I would. This place is far from luxury. It’s not really a gated community the gates have barely worked once. The pool has barely been open and management does things like tell all tenants to keep their kids on the sidewalks because other residents speed through the neighborhood. There is no posted speed restrictions management simply tells residents to “please make an effort to control your speed” and “children are not to play in the street only on sidewalks”. While yes... playing in the street is not recommended the sidewalks are not accessible to humans they are filled with cars some parked all the way into the street. I could continue but for anonymity I will stop there. Lee mas

I would rather buy a home rather than rent here again. We’ve lived here for a couple years now and they continue to go downhill. The management sucks. From the time that we’ve lived here they have changed management 4 times. Don’t even get me started with maintenance. Now we got stuck here due to the pandemic but can’t stand another year. Please take my word.

I’ve been here for 2 years and just renewed for another year. Love my townhome, my neighborhood and neighbors. We have THE BEST maintenance staff in all of Naples. Luis and Missy are rockstars! Enjoying the improvements being made to the community at large and new community activities being held.