26/11/24
Do Not Reccomend
Had to make an account on this site to leave a review and potentially help renters avoid the same issues me and my wife have had since moving in. I actually plan on doing so on several other sites as well which goes to show how little I'd recommend living here. In the six months we've been here we have had such significant issues with bugs we are not buying groceries for fear of having to throw them away. At least every other day there are roach sightings, ants track in through the windows every... day, there were larvae of some sort lining where our walls meet our ceiling. We have reported this the very weekend we moved in and every week since. We have had the building manager inspect our apartment looking for some way to blame it on our living habits (he couldn't find anything); We requested that at the very least we be automatically added to the Pest Control service list rather than having to ask each and every time and he has failed to do so despite his promise. We have had no support from the office and their staff in trying to rid ourselves of this infestation, with us having no food in the pantry, mopping and vacuuming daily, setting of bug bombs and using spray at the spot of every sighting, the office does nothing. They have made it clear they do not care. This is on top of having us move in to an apartment with a busted A/C that ran all day and still never reached the set temp and having some staff members who will linger near the neighborhood gym when my wife goes to work out meaning I've had to pay for a membership to avoid this abhorrent behavior.
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Administrador de la propiedad en Sierra Grande respondió a esta revisión
We're genuinely sorry to hear about the challenges you've experienced. Our team is committed to providing a comfortable living environment for all residents, and we regret that we've fallen short of your expectations. We take your concerns seriously... and would like to discuss them further. Please reach out to our office at your earliest convenience so we can work towards a resolution.