Cayo Grande Navarre Apartamentos

When I moved in 08/2024 the bathrooms and kitchen had to be cleaned as there was dirt, dust, grime etc.
The toilet tanks had black mold growing in them. I took care of it with bleach tablets. The toilet bowls had built up of the same when cleaned where the water enters the bowl.
There were these teeny tiny barely able to see bugs in my sinks around my sinks and showers in the bathroom. They told me it was a Florida native bug and it’s because I stir them up by walking through the bushes… pest... control sprayed. It took care of it for a month or so but they keep returning.. I’m a clean freak and I hate seeing them. It grosses me out.
I started smelling an animal urine type smell in all my lower kitchen cabinets (my animals do not use the bathroom in the kitchen or outside of the litter box, outside yard, etc. They sprayed something in them but it returned a month or so later so they sprayed it again. Well it returned… I found mold on my appliances in that drawer. I sent them pictures. They said they’d check the whole kitchen.
They said I had a dishwasher leak and they sealed it but when I got home I saw mold next to the drawer with the smell. So how did they not see that if they checked my whole kitchen and how does a dishwasher on the other side of the kitchen that I didn’t even notice leaking and it didn’t smell cause the returning smell in the cabinets and drawers on the other side of the kitchen??
So I said screw this, let me take this drawer out and look under it for the source of the smell since I can’t remove the cabinets and find the smell… I found trash from the previous tenants…
I then sent them a picture of the mold next to the drawer and the trash and the following morning found mold in my bathroom (which just had a leak where the toilet overflowed to the bedroom and the person told me I shouldn’t worry about the water going under the baseboards it’ll evaporate.. okay..
They said they would come back the next day to look at my whole apartment.
When I got home the trash, the drawer, and the mold was still present. There was not a note saying they’d been there but my doorbell camera shows they were.
So I have now sprayed bleach, cleaned it all up myself, and got a dehumidifier.
I am frustrated that things are not properly looked at and solved. It’s just a temporary fix.
We do enjoy the pools when they are warm and are thankful for the maintenance they have done when I’ve requested a ceiling fan to be removed and they do respond quickly. Lee mas

So far I haven’t had any severe issues and the issues I’ve had were addressed promptly, they are quick to come back if you are not satisfied. Overall I love the complex I live in.

The office and maintenance crew here are amazing. They are always quick to answer any questions you may have and help you with whatever you need. The maintenance is spectacular with how quick and efficient they are with fixing any issues that may come up.

The maintenance service is excellent very quick! They always take care of things very vastly! A beautiful complex too!

I lived in this apartment for five years for the price alone. The first few years the apartment was great. The last few years, not so much. The turnover of management has affected a lot. Military members be aware that anytime there is a BAH raise, the apartment complex will match it as soon as your lease is due to renew. The rental office does not answer the phone throughout the day you will have to go in person or email. Even then it’s a stretch for the response. Also when you start a lease,... they don’t release the keys until the afternoon 1pm- 4pm (they open at 9am) even though you are paying for the entire day. If you break a lease, don’t forget in addition to the breakage fee, there is an additional $150 fee for no reason other than early termination. Also, mold is a big issue in these apartments since hurricane Sally. You can paint over it but it never gets rid of it. Even though you are paying for the electric, just know there is a certain temp the apartment requires you to keep the AC at to prevent mold and this goes against the FPL electric recommendations. I lived in two apartments in this complex and both had mold issues. Interesting enough during this time I developed cardiac and respiratory issues…The second apartment, I was charged for the mold issues. So regardless of the type of mold, they expect you to clean it…also, the mail boxes were broke for months with no notification from the office. The only notification was two months later when the boxes were fixed. In the meantime you had to go get your mail from the post office. There was also a shooting this year with no comment other than “don’t worry about it “ from the office saying there was no threat. for anyone looking for a place to live, you can do better than this place…trust me. Lee mas