29/12/21
Bad
This property is extremely misleading. When I originally moved in in 2019 the leasing office was kind and helpful and honest. Now they're absolute garbage. They do not keep up with the property, do not mow the lawn, or trim the bushes until it is extremely overgrown. On top of the lawn looking like a huge mess most of the time the grass has so much dog poop everywhere you can't step outside the door without stepping into dog crap. They recently sent me a lease renewal and when I went to view it... they claimed it "was no longer valid and timed out" then I asked for them to give me one in person and I was told that one expired and I had to take a new lease all together which meant I have to pay an extra $600 a month! The inside of the building is loaded with roaches, and no one ever properly throws away they're garbage and leave it all around the hallways which leads to horrible aromas. DO NOT LEASE A UNIT HERE. I would say go literally anywhere else. The door person is extremely rude and whenever I have food delivery they refuse to let them inside so I have to walk all the way to the lobby to pickup my food. Nothing about this property is worth the cost. GO LITERALLY ANYWHERE ELSE. HORRIBLE HORRIBLE HORRIBLE!
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11 personas encontraron esto útil
Administrador de la propiedad en Lazul respondió a esta revisión
Hello, it's upsetting to hear that you did not receive the top-notch service that we strive to provide. Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to... improve. We would like to have a better understanding about your experience. Please reach out to us at (786) 868-4818 or via email Lazulleasing@rkwresidential.com at your earliest convenience and we will do our best to resolve this with you.
