4/6/22
My family inculding 1 year old baby was abandoned in the hot apartment with NO AC for 3 days when 90 degrees outside
We live in 3 bedroom apartment with high ceiling. Our AC unit stopped working on Friday at noon, reported for fix, they could not fix it that day so they left us a very small portable AC which barely cool down my son's room which is the smallest. Our house turned into the oven and thermostat showed 89 degrees in the cooler side hallway (our living room side is always warmer which might be over 90 degrees at least). We have one year old baby, sweating and could not sleep. On Saturday, I called... the office and they said they are waiting for the AC part to fix which will be here on Monday. I requested to have more portable AC but she said they don't have anymore portable AC for us and they cannot do anything about it. They refuse to reimburse money if we buy window unit AC and only thing they can say is "we cannot do anything about it" with no sorry. We are so upset about that.
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