12/7/24
Roaches, and Leaks, and Broken Appliances
If I could give zero stars I would! During my 14 month lease there were countless issues including roaches, the roof leaking, A/C breaking, the fire alarm going off, no batteries in the fire alarm on move in (found that out 3 months into moving in when the only alarm that had batteries needed to be changed),and the washing machine leaking. When asked to fix these problems they always go for the cheap way out. The roaches were so bad my roommate and I did not feel comfortable eating at our... apartment. Each time this issue was brought up we did a 'clean out' and had to take everything from the kitchen and the bathroom for it to be sprayed and did that help. Not for longer than a week and we did this 3 times. When the roof was leaking it took almost a month for the issue to be fixed. One of the employees was consistently rude to myself and my roommate often speaking to us like we were stupid and despite her unprofessionalism I will not list her. Lori was always very kind to us and did attempt to fix the problems not that it went very far or well.
The short version of this review: if you have the choice between living here or in a cardboard box I suggest the cardboard box.
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Administrador de la propiedad en Grandeville on Saxon respondió a esta revisión
Thank you for sharing your experience with us. We apologize for any challenges you faced during your time with us. Providing a comfortable living environment is important to us, and we regret any inconvenience caused. We appreciate your... acknowledgment of Lori's efforts and will take note of your feedback. Please feel welcome to contact us directly if you'd like to discuss your concerns further. Thank you once again for your feedback, and we wish you all the best.