6/4/23
Terrible management
Prop manager changed 3 times in year. Rent too high when services (valet trash, pool) not consistently available. Won’t return calls for a week. Washer leaked running all over apartment into hall of building but not important enough to address for 3 days. Maintenance is wonderful but short staffed and terrible management at property. Deposit not returned after 4 months. Used wrong name when they finally call. Initially sent refund to Jacksonville -even though they have forwarding address,... moved here from TX and never lived anywhere else in FL. Then wait for duplicate check - confirmed where to send and my name - still no refund. Will not answer or return messages x 1 week. Stay far away -
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5 personas encontraron esto útil
Administrador de la propiedad en Canterbury Cove respondió a esta revisión
Teri, we're very sorry to see this review. Although it happens infrequently, we never like to hear that a resident departed their apartment with negative feelings about our community and our service. We would be more than happy to look into the... status of your deposit. Please reach out to us at 407-410-3532 or CanterburyCove@ZRSmanagement.com. Thank you.