Essex Luxe Apartments

I will not recommend it, because the structure is made of wood, so you can hear your neighbor walking to different parts of the unit. Also, the hallways have carpet so they are always stained and smelly. Yoga gym has a permanent leak that live a mildew smell in the whole gym. Many Pitbulls pets and only two of three EV work.

Use to be good, then they sold the place and it’s terrible. Everything’s broke. No one cares. They are trying to add a 35$ parking fee per car per resident on renewal lease. It’s not a nice place. It used to be when it first open. Not one grill works they’ve been broke for months. Terrible.

We came to see the apartment, manager asked to check in and wait, in 5 minutes after us came other people, we waited 15 minutes and then she called people who came after us didn't even say us a word! Like we are not existing! I never met that much rude altitude before in any place! I'm sure it shows their altitude in everything. If you don't wanna be humiliated don't go there.

Moved here several years ago & had nothing but good things to say. Unfortunately since UDR took over they really let the place go. It infuriates me because there is so much potential for this complex.. we’ve had so many issues with poor communication & complete neglect of duties. There was a leak in our apartment BEFORE we moved in & they knew about the leak. Then decided to let us move in anyways, proceeded to tell us they had no knowledge of a leak even though we are now good friends with the... previous residents that lived in this apartment & they were SHOCKED they let us move in before fixing it! It took them 3 months to fix, the the previous residents had to live with this leak for over a year. They offered for us to move out, however we JUST moved in. we paid $1,000 early transfer fee so we could move into this specific apartment, plus we pay about $1,500 more in rent because of moving from or 1 to 3 bedroom. Meaning we just spent about $4,000 just to get into this apartment.. we were running a dehumidifier in our apartment 24/7, I had to wash towels & clean the blinds, walls, trim around the walls & floors every time it rained, the leak was there for 2 hurricanes and ALL of rainy season which means it rained almost every day for 3 months. they gave us a $300 credit. and they literally replied to our worries by saying “you’re free to go if you want.” Instead of apologizing & owning up to their mistakes! Zero accountability. Again, ZERO ACCOUNTABILITY. the leak was not fixed before the hurricane & I have a substantial amount of evidence that the leak was never fixed before either of the hurricanes. Not only do you not take accountability, but you all are liars. Lee mas

This place was so nice when I moved in, and the staff was great. Since changing to UDR, it's been completely downhill. First they provide zero communication about what's going on in the community or expectations - simple things like when the office is closed on a holiday or events (which don't happen anymore). It's also a gated community. However one of the gates has been broken for MONTHS, and many of the doors to the buildings are also broken. I guess they don't care about people's safety.... The landscaping is now just burnt grass (for the small amount of grass there is) and dead shrubbery. The dumpsters are constantly overflowing and at least once a week, the valet trash people do not show up. Don't even get me started about the fire ants. Yes, it's Florida, but they are EVERYWHERE. I have to be careful where my dogs go to the bathroom because then I end up having to brush the fire ants off of them. Every email I've ever send them has been ignored plus multiple maintenance requests that were just closed without any resolution. It took them over 2 weeks to send someone to spray for ants (when the request was closed 8 business days later, it just said "called pest control" - it took pest control another 6 days to show up).

They are raising my rent by 26% for my new lease. They are renting them cheaper to new residents. Great way of treating your current tenants who you might want to stay. Maybe with the increased prices, they can fix the broken gate (but not likely). Lee mas