Northbridge at Millenia Lake Apartamentos

Don’t move here. Apartment was dirty when we moved in, grounds are not kept well, hallways are filthy.

Front office staff told us we had 30 days to opt out of our lease if we were unhappy, and when we tried to exercise that, they said “oh the manager isn’t here this week and I don’t know when they’ll be back”, so now we’re stuck here.

They’ll shut the water off throughout the complex without prior notice. One of the pools has been “closed for maintenance” since we moved in and I’ve never... seen one person working on it.

This place is not cheap and it’s definitely not worth what you pay. Lee mas

Worst management team I think I’ve ever had to deal with. No one in there is remotely competent they never seem to know what is going on so they clearly are lacking communication skills and they all seem so miserable everytime you actually ask them to do their job. Been living here for going on 4 years now and honestly they should fire the whole team and start fresh with people who actually know how to run a business. They are always randomly charging fees for no explainable reason and when you... ask for proof in the lease or notice letters they can never produce any. Can’t wait to leave here. Very petty and immature staff who needs a course on hospitality and basic skills. Lee mas

DO NOT MOVE HERE!

UPDATE I have had no AC for 2 weeks. I submitted a request on the 9th and it is the 25th and I have not heard from anyone. 2 weeks without AC. this is the worst community to live in. ignored by management and maintenance for 16 days and counting ....


DO NOT MOVE HERE!
refrigerator is old and gross. did not work for 2 weeks from move in date until i complained enough and threatened to move out was it fixed. no one came or cared. its not possible to live without a refrigerator... . washer machine was also broken. very poor painting. overpaint marks everywhere and floor. the kitchen cabinets are in poor condition, very sticky and old. grouts are yellow on backsplash bathroom was very gross. i had to change the toilet seat myself. toilet was disgusting condition, hasn't been cleaned in years the medicine cabinet is completed rusted. I'm not even using it because its so gross. when you use the dishwasher the sink fills up with old waste water and it smells disgusting. the entire landscaping in the community is poorly managed. water is retained in all grass and bush zones, impossible to walk dog after a light rain, you have to walk outside of the neighborhood. the smell from the water retention on all grass areas is repulsive. overall community is in very bad shape. not at all what i was expecting
DO NOT MOVE HERE!

DO NOT MOVE HERE ! Lee mas

Terrible place full of loud neighbors, cigarette smoke and roaches. Takes forever for them to do anything. The gym is run down and the gate has been broken since I moved in and I can’t wait to get out of here

I’ve been here for a while. The first apartment I lived in eventually had a roach infestation because of the tenants beside me. I made many complaints and nothing was done. I went back and forth with them for months until I threatened to report them for violating health codes. They eventually moved me into another apartment and paid for the moving as well.

Got into the second apartment and the ceiling in the bathroom had a leak and it was falling apart. I’m complained and sent emails for... almost two years. One day, I got so upset and threatened to call corporate. The office manager sent someone in that morning. Problem was temporarily fixed as it started leaking again months later with the rain.

I’ve had many issues since then. About three months ago I had another issue with my AC. I put in a maintenance request on the app and then sent an email to ensure they saw it. I sent a couple emails after. A month and a half later, I’m out and got a notification that my door was opened and left opened. I called the office but no answer. Eventually later that day they said that maintenance went in because I placed a request well over a month before. I’m not even sure it’s legal to just go into my apartment without at least a notice and especially that long after. Absolutely no notice was sent.

Last week, I had another issue with my AC. I put in a request on the app and sent an email right after. One week later and after three emails, someone answered the leading phone at the leasing office and said “We’ll what do you expect me to do?” It’s almost comical that these people have jobs.

It’s like you’re bothering them when they finally decide to answer the phone. With as much work that has been done to the exterior, they still haven’t fixed the problem in their leasing office. If this will save you money, go for it. But if you can do better, this isn’t it. Lee mas