19/12/22
DO NOT RENT THIS APARTMENT!!
NO STARS! So I guess Landlords remove my post last week lol. AGAIN! First day of moving here there was already ROACHES in this apartment. I went to speak with landlords about the things that need to be fix and everything need to turn on lights, stove, hot water and electric but landlords didn’t do their job they’re just lazy and the maintenance never show up every time I complained and it been a months . I can’t use light since I paid because they didn’t fix it right away and I can’t cook either... .. They just left us starving and take cold shower. It’s a lot of roaches in here I can’t stand this at all. We getting out of here. They do not cares about what’s going on in ur place and they cares about money. Landlords refused to talk to me and they shut the door in my face they know I was going to keep bothering them bout my apartment that need to be fix. They are rude and neglected! I do not recommend for you all to move in and experience what I been through right now. I’m not letting them get away with this and it gone come after I move out.
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Administrador de la propiedad en Rolling Hills Apartment Homes respondió a esta revisión
Ms. Desaree, it is very disheartening that you are feeling this way about your overall experience with your apartment and our team. As we recall, you moved into the apartment with no issues but when the hurricane came through Orlando it caused an... electrical issue lessening the power of certain items in your apartment. We are sure this caused some inconveniences since you couldn't use multiple items at one time which is why we worked as quickly as possible to have the power company and an electrician correct this issue in less than a week. Ideally, that would have been done faster but we were at the mercy of these professionals who were extremely busy from this storm. In addition, we also provided you with the option to move out of your apartment if that was something that you were interested in but you opted to stay. As you are aware, we have weekly treatments for pest control that you are welcome to utilize. Unfortunately, there were no signs of pests in your apartment prior to you moving in. You were advised that cleaning and trash removal in your apartment was necessary to help our team to remedy the pest concern. Our preference is for all units to be pest free to reduce the effects it has on surrounding units, therefore, we gladly welcome requests for pest control service as long as our residents are willing to maintain his/her apartments' cleanliness and work together to accomplish this. Please contact our office to schedule this service and any other item that may still be pending as we are always here to help.