Royal Isles Apartamentos

The office never, ever answers their phone. Very rarely will they respond to emails. The gym seems to always be closed. Music is blasted at all times. Maintenance is lazy and unqualified. Imagine the worst possible qualities of a management office and you will have a fairly clear idea of how the Royal isles is run. Don’t let the “under new management” fool you. They have done nothing but completely lockdown their office to hide from their tenants. The apartments leak, and they spray paint over... the water damage. Seriously, an awful place to live. If I can save one person from having to live here I’ll have done my job. Lee mas

Management is not existent, but when they rarely are they are extremely rude. I put in my many maintenance requests when I moved in and they said they would be done within a week, it’s now been 3 months and they keep making excuses, no action has been taken, the phone number is not accurate and nobody will answer. I have to keep going into the office (which they constantly close almost every 30 mins) When I finally get in contact with them, they shoo me away like I don't live here, they voided... my move in special without telling me and won’t help me or even look into it. You will get scammed living here.

Cons:
This was my first apartment, and what a mistake it was. Looks nothing like the pictures, all repairs and construction was super cheap and of poor quality, smelled like cigarettes, still does after living here for 3 months, the AC gives off a horrible smell, shoots dirty debris everywhere, and is over 30 years old, there is leaking all in the ducting. The windows are made out of some thin (1/8 on a inch) clear plastic panels, most of them are not sealed and let in bugs and heat.
Random bits of tape are stuck to them. There is paint overspray on all the windows from the cheap remodeling, (you cant see out the windows). The windows don’t close fully and don’t lock (like they should) There are random bumps in the carpet and some places have random nails sticking straight up which have stabbed me many times. The front door let’s light, water, and air in, it’s not even remotely sealed or close to being a tight fit. The hall closet shelves are literally breaking and pieces of wood and paint are constantly falling off. (useless space) The balcony ceiling has painted cardboard (like really? Cardboard!) to cover a huge hole which lets in countless wasps. (They charge you for pest control every month but pests and bugs are everywhere and constantly come inside through the many cracks and holes in this property. There car washing station is usually broken, and the laundry room stays at around 90-100 degrees, and the gym is rarely open. They’re are many “patched” holes in the wall which are constantly cracking, this place is made 100% of wood, and there is no insulation, whatever temperature it is outside it becomes inside, the old inefficient AC does nothing but give you a 300$ power bill for keeping the place at 80 degrees(that’s not even remotely cold) The water quality is not drinkable so you’ll need a filter Lee mas

I currently reside on Royal island. Fortunately, in March I will be able to move. The laundry room is always dirty, the machines do not work and you lose money, they never repair them or post notices about those that should be out of service. At 4am or earlier the truck comes to remove the garbage and the noise lasts for about 20 minutes, impossible to go back to sleep. The deficient apartment with respect to saving electricity is very expensive (approx $ 150 and we are 2 people). They are not... renewed or similar to those shown in the images. Lee mas

pretty good i say.......................................................................................................................................................................................................................................

If you are looking for niceQuiet and beautiful place to stay this place is not for you. I currently live here and have another’s 6 months on my lease it is extremely stressful to stay here there constant Spanish music blasting in the street and from others people apartment early in the morning to all types of nights.i have tried to report the problem but it seem no one in the office tends to do anything about it I even tried confronting my neighbor which will tell you to screw your self I... constantly here music blaring loudly . This would be a great place to stay but the plumbing is terrible sinks do not drain and refrigerator are loud and constantly drip with water stay as far a way as possible the place will stress’s you out to the upmost . Trust me I complained multiple times to the office and no does anything about the noise complaint honestly it’s a big headache .the weekends are worst because the office is close and then they definitely won’t even here what you got to say.at this point I considering on losing my security deposit because I can’t take the noise Lee mas